Pros

If you are someone who likes to work in a fast paced environment then Tim Horton's is the place to be. The hours are flexible for those who need flexibility. Working as a team has its benefits as well. You also meet a lot of interesting people both customers and other co-workers.

Cons

You are on your feet a lot. There is also the issue of gossip which there tends to be a lot of. Staff turnover happens a lot as well. Not everyone is cut out for the fast paced environment.

Advice to Senior Management

To give more "pats on the back" for the employees who are doing their job well. Thank you for a job well done goes a long way to making staff feel they are respected and valued.