341 Employee Reviews (View Most Recent)

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Sad Cashier

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cashier  in  Sterling Heights, MI
Current Employee - Cashier in Sterling Heights, MI

I have been working at Tim Hortons part-time for less than a year

Pros

Coworkers were very friendly and nice

Cons

Management was horrible. They didn't care about part-time employees.

Advice to ManagementAdvice

Be nice.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other Reviews for Tim Hortons

  1.  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Norwich, CT
    Former Employee - Supervisor in Norwich, CT

    I worked at Tim Hortons part-time for more than a year

    Pros

    The location I worked at had a great environment. Most employees had a very positive attitude and management was fair to all.

    Cons

    The pay was not great, but that is to be expected in this line of work. I was moved to supervisor and was barely making more than the people I was supervising.

    Advice to ManagementAdvice

    Well, they were obviously doing something wrong because there are almost none left in CT.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Monotonous, most of the time, and zero incentive to work any harder than your hourly wage justifies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Erie, PA
    Former Employee - Supervisor in Erie, PA

    I worked at Tim Hortons full-time for more than 5 years

    Pros

    You'll work in close-quarters proximity, which can be both good and bad--good in the sense that you'll really get to know your coworkers. Also, you'll develop friendships with regular customers. The food is pretty good, especially compared with other fast-food alternatives, and as an employee (depending on your store) you'll get a discount on food, and free coffee while you're on the clock. Store-to-store working relationships will vary, as the stores are franchise-owned.

    Cons

    You will tire of rubbing elbows with the same people. If you don't get along with a coworker, it's impossible to get away, and even more impossible to not work as a team without antagonizing the relationship further. Once you're on the clock, the close-quarters environment forces you to put the drama away for the sake of the job.

    The work gets horribly monotonous, but that's the case with any procedure-based work. There is plenty enough food to mix the work up, but only for a few months, until you've mastered putting together every possible order. The drinks, for example: grab a cup, put the sugar in, put the cream in, pour the coffee, stir, lid, hand to the customer. Repeat, repeat, repeat. Seeing the same customers ordering the same orders, hearing the same voices through the drive-though speakers, listening to the same phrases uttered by the same coworkers--all while the oven beeper rings, the iced cappuccino low-mix-level beeps, the meat warmers beep; it's enough to drive some people just a little crazy. Take it from me!

    Oh, and there's little-to-no room for self expression: you wear the same uniform as everyone else (unless you're a manager or a supervisor--both of which have their own designated uniform), you must be clean-shaven, you cannot wear earrings (at least my store didn't allow it--said they can fall into food), you cannot have tattoos visible (pretty much a societal custom, anyway, but still). After you've followed all the formal regulations regarding uniform and appearance, there is little in terms of visual appearance separating you from your coworkers

    Advice to ManagementAdvice

    Recognize that your underlings are, in fact, human, and make mistakes from time to time. Here's an additional tip for said recognition: try running a drive thru by yourself for a half hour and see if you can keep straight everyone's orders, maintain your coffee and food station, keep the registers in order without error. When you realize it's humanly impossible, go ahead an apologize to your crew for losing so much perspective.

    Recommends
    Positive Outlook
    No opinion of CEO
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