Pros

As a storefront staff at Tim Hortons, you will get to improve your communication and interpresonal abilities. You will also have a chance to advance to being a supervisor, merchandise manager or general manager.

Cons

Tim Hortons does not have much of a cultural life. Management does not recognize hard work as often as it should.

Advice to Senior Management

Tim Hortons should concentrate on improving its social environment. This will result in higher morale among its employees and greater productivity.