There are newer employer reviews for Time Warner Cable

 

Stuck in a rut

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Time Warner Cable

Pros

One of the best benefits working for this company was the compensation.Also you can build great rapport with co workers.

Cons

Conflicting information from management,difficult to move within company even if qualified,location of call center,abuse by customers,and pressure to sell regardless of situation of the call.

Advice to ManagementAdvice

Speak more with each other to give out less conflicting information,try not to stress representatives out,understand the call before forcing someone to sell a product.

Doesn't Recommend
Disapproves of CEO

1319 Other Employee Reviews for Time Warner Cable (View Most Recent)

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  1.  

    As much as you want to make of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Inbound Sales Representative
    Current Employee - Inbound Sales Representative

    I have been working at Time Warner Cable

    Pros

    Great Commission Potential
    Great Benefits
    Great Colleagues
    I do not intend to stay in inbound sales at Time Warner, but I cannot think of a better place to work myself through college! Hell, they pay for it. The company has been great, but I will only be staying if I am moving up! (I didn't work my A** off in school to stay in the same position!)

    Cons

    Communication can be better
    Sometimes customers can get on your nerves
    They tend to focus on one area at a time as opposed to the overall picture sometimes (minor complaint)

    Advice to ManagementAdvice

    I think that there needs to be a legitimate system set up to communicate policy changes and available promotions. The information is available, but even those that know where to look can have trouble finding it.

    Recommends
    Approves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Time Warner Cable

    Pros

    There are many opportunities to move around to other departments

    Cons

    Long hours, ambiguity of what it takes to advance.

    Recommends
    Approves of CEO
There are newer employer reviews for Time Warner Cable

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