Time Warner Cable

  www.timewarnercable.com
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1174 Employee Reviews (View Most Recent)

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Stuck in a rut

Anonymous Employee (Current Employee)

ProsOne of the best benefits working for this company was the compensation.Also you can build great rapport with co workers.

ConsConflicting information from management,difficult to move within company even if qualified,location of call center,abuse by customers,and pressure to sell regardless of situation of the call.

Advice to Senior ManagementSpeak more with each other to give out less conflicting information,try not to stress representatives out,understand the call before forcing someone to sell a product.

No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    As much as you want to make of it

    Inbound Sales Representative (Current Employee)

    I have been working at Time Warner Cable


    Pros: Great Commission Potential Great Benefits Great Colleagues I do not intend to stay in inbound sales at Time Warner, but I cannot think of a better place to… Cons: Communication can be better Sometimes customers can get on your nerves They tend to focus on… Advice to Senior Management: I think that there needs to be a legitimate system set up to communicate policy changes and available… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good place to work

    Anonymous Employee (Current Employee)

    I have been working at Time Warner Cable


    Pros: There are many opportunities to move around to other departments Cons: Long hours, ambiguity of what it takes to advance. Yes, I would recommend this company to a friend More
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