Time Warner Cable

www.timewarnercable.com
There are newer employer reviews for Time Warner Cable

 

Best and worst years of my career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Business Class Services in Milwaukee, WI
Former Employee - Business Class Services in Milwaukee, WI

I worked at Time Warner Cable full-time (more than 8 years)

Pros

Division structure gave us flexibility and a great competitive advantage. Having leaders in the division was a strength. Coordination of operations and sales under a single, local leader provided great customer satisfaction and efficiency.

Cons

Inexplicable desire to centralize the business took away our advantages and destroyed morale. Remote teams are detached from one another - no teamwork and problem solving.

Advice to ManagementAdvice

Decentralize. You don't need to look like a telecom. The inability to synchronize operations, sales, and strategy is a function of your extreme centralization.

Recommends
Neutral Outlook
Approves of CEO

1438 Other Employee Reviews for Time Warner Cable (View Most Recent)

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  1. 1 person found this helpful  

    The work can be mundane and stressful but it served me well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in San Antonio, TX
    Former Employee - Technical Support Representative in San Antonio, TX

    I worked at Time Warner Cable full-time (more than 3 years)

    Pros

    A degree was not needed to be hired. I received ample and paid training that lasted for several weeks. All employees receive courtesy services--free cable tv, high-speed internet, and voip. From what I was aware, the starting wage was at least industry average.

    Cons

    You might get the same issues from customers several times a day. You will be responsible assisting irate customers who may be irate due to another employee's mistakes or misinformation. Bonuses were few and far between.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Nice place but no advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Promotion Specialist in Dallas, TX
    Former Employee - Sales Promotion Specialist in Dallas, TX

    I worked at Time Warner Cable full-time (more than 3 years)

    Pros

    Great connection building, large company, well known name made it easy to talk to clients and potential partners

    Cons

    Large company, No clear advancement, lack of resources to do business

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Time Warner Cable

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