Time Warner Cable

  www.timewarnercable.com
  www.timewarnercable.com
There are newer employer reviews for Time Warner Cable

 

Constantly changing environment that is always reactionary rather than proactive

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Manager in Herndon, VA
Former Employee - Senior Manager in Herndon, VA

I worked at Time Warner Cable full-time (more than 5 years)

Pros

Good compensation and nice place to work if you can handle constant change. Co-workers were easy to get along with and politics a mid mgmnt were at a minimum.

Cons

Don't expect to have any interaction with senior or executive management. They rarely make any effort to share their vision with any mid or lower level managers. Changes happen suddenly but are rarely thought out which caused unnecessary chaos.

Advice to ManagementAdvice

Get to know your employees outside of your Town Hall meetings!

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

1386 Other Employee Reviews for Time Warner Cable (View Most Recent)

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  1.  

    Technical Support job is not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tier III Technical Support
    Current Employee - Tier III Technical Support

    I have been working at Time Warner Cable full-time (more than 5 years)

    Pros

    Good benefits, includes education, health, dental vision. Retirement. Pay is slightly better then many other call centers in town.

    The employees are good people.

    Unrestricted internet access.

    Cons

    More red tape then government work. Sometimes taking years to fix small issues (for free) that would make life better .

    Overworking employees. Not in hours but in workload.

    Tech support used to be just tech support. Now it's sales with a little bit of support.

    Also,they are getting very strict with phone useage.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Highly sales driven environment with many quotas

    Former Employee - Inbound Sales Representative in Raleigh, NC
    Former Employee - Inbound Sales Representative in Raleigh, NC

    I worked at Time Warner Cable full-time (less than an year)

    Pros

    Lots of benefits like free cable / internet.
    Mostly friendly atmosphere

    Cons

    Highly sales driven, lots of quotas

    Advice to ManagementAdvice

    Treat employees with the same respect given to potential customers

There are newer employer reviews for Time Warner Cable

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