There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

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Good company

Former Employee - Inbound Sales Specialist in College Point, NY
Former Employee - Inbound Sales Specialist in College Point, NY

I worked at Time Warner Cable full-time (More than 3 years)

Pros

Great friends and good company

Cons

To much change also promos weren't always great

Other Employee Reviews for Time Warner Cable

  1. Helpful (2)

    The Worst Company that I have ever worked for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Middletown, NY
    Current Employee - Customer Care Representative in Middletown, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Time Warner Cable full-time (More than a year)

    Pros

    Discounted Cable and Internet. Paid Sick & Vacation

    Cons

    CSR's are overworked Almost impossible to get promoted/or accepted into another department

    Advice to Management

    Listen to the needs of reps and actully respond to emails and questions. Try to help when reps dont have all the answers so that customers are not on hold so long. Do more than socialize with other supervisors and take extended lunches and breaks.


  2. Helpful (1)

    How can one company be so incompetent?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Louisville, KY
    Former Employee - Account Executive in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time (More than 3 years)

    Pros

    Nice co-workers, offices were comfortable. Manager was very helpful and honestly tried his best to help our department.

    Cons

    Let's just say that accounting is not one of this company's strengths. Payroll and taxes were often incorrect, and I was told one time when I noticed a HUGE error on my W2 that "they tried to get it close" and since the error was in my favor to just go with it. This company has vendor agreements and very rarely pays correctly, in a timely manner, or at all in some cases. If a company can't pay its vendors, what makes you think they will pay you? This company is the next Enron, with shady accounting practices. Just look out.

    Advice to Management

    Try to give better customer service to clients, and hold other departments accountable for their actions.


There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

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