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TWC experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Time Warner Cable full-time

Pros

Great benefits, and excellent pay

Cons

Lack of communication between departments creates drawbacks for sales

Advice to ManagementAdvice

Listen to employees who have the most interaction with the customer

Recommends
Positive Outlook
Approves of CEO

1258 Other Employee Reviews for Time Warner Cable (View Most Recent)

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  1.  

    Great benefits and room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Sales Assistant  in  Los Angeles, CA
    Current Employee - Media Sales Assistant in Los Angeles, CA

    I have been working at Time Warner Cable full-time for more than a year

    Pros

    In the Sales division, the company provides ample training and many corporate perks. Teams are relegated to markets and Sales Offices that make a big, national company, feel like a close knit team. One of the few remaining companies that continues to offer its employees a great benefits package.

    Cons

    As with any corporation, changes in structure often affect the front-line people the most, and as re-alignments are made from a corporate standpoint, it can feel as though smaller markets are given less consideration.

    Advice to ManagementAdvice

    Continue to listen to the front-line employees feedback of customer care; they are the direct line to what generates sales.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    The people at time Warner cable make it a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor  in  Dallas, TX
    Former Employee - Sales Supervisor in Dallas, TX

    I worked at Time Warner Cable full-time for more than 10 years

    Pros

    Time warner cable offers drastically reduced priced services to all employees( almost free for video and internet services and a big discount on phone services) and great benefits to full time employees

    Cons

    I believe career advancement is a little hard. It took me almost 10 years to get promoted to a supervisor position. I also feel the base pay is not competititive and if you advance you are restricted to a 10% increase even if you a promoted to a management position

    Recommends
    Neutral Outlook
    Approves of CEO
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