Time Warner Cable – “It's a Job”

Pros

You get free cable at your house.

Cons

Dealing with the people who call into Time Warner is just crazy. You feel like an awful person when you go home at night because you were just yelled at for 8 hours straight by irate customers on the phone.

Advice to Senior Management

Hire more techs to get to people's houses faster. Telling someone they have to wait a week or two for a tech to come out is just ridiculous. They will always shoot the messenger.