Time Warner Cable

www.timewarnercable.com
There are newer employer reviews for Time Warner Cable

 

Field

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Software Engineer in Los Angeles, CA
Former Employee - Software Engineer in Los Angeles, CA

I worked at Time Warner Cable full-time (more than a year)

Pros

Free cable services, supervisors and management can be helpful, They try to put you close to home, there is always work.

Cons

Impossible job goals at times, customer surveys, low pay and raises, low bonuses, the hours, the way they promote people... you have to read a huge book in 3 months or less and if you take the test and fail it you have to pay a couple of hundred dollars.

Doesn't Recommend
No opinion of CEO

1436 Other Employee Reviews for Time Warner Cable (View Most Recent)

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  1.  

    TWC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance Technician in Florence, KY
    Current Employee - Maintenance Technician in Florence, KY

    I have been working at Time Warner Cable full-time (more than 8 years)

    Pros

    Steady work in technical department good people to work with

    Cons

    Pay not great just alright for the job you do lack of communication

    Advice to ManagementAdvice

    Pay the technical departments more and as their advice they fix and keep everything running

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    In an organization and industry that faces much criticism, the people behind the curtain make it worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Supervisor in Portland, ME
    Current Employee - Customer Service Supervisor in Portland, ME

    I have been working at Time Warner Cable full-time (more than 5 years)

    Pros

    Time Warner Cable offers many opportunities to seek a position that fits your skill set, and allows you to quickly advance to that position from entry level. There are great sales incentives and perks if you're motivated.

    Cons

    This is a typical call center environment, which is not for everyone and the pay is below average for the area.

    Advice to ManagementAdvice

    I would advise a grass roots movement to rebuild the image of the company. The industry and the company needs a face lift. One recommendation for change in Customer Service would be to make sure no customer is left to call back in if a call is disconnected or dropped. It is a simple adjustment for an inbound call center that would go a long way with the customers.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Time Warner Cable

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