Time Warner Cable

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Business Class Field Service Technician

Business Class Operating Services Tech II (Former Employee) Richardson, TX

ProsHigh quality training programs, great benefits, has the best open door policy I have ever experienced any were. The upper management is quick to respond to any issues weather it be with people or with tools needed to get the job done.

ConsTo tell the truth there was not much, if any problems I had working for Time Warner Cable Business Class

Advice to Senior ManagementLike stated above I felt upper management was great to work for.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    I.P. knowledge is the future.

    Manager (Former Employee) Middletown, NY

    I worked at Time Warner Cable full-time for more than 10 years


    Pros: Good benefits and potential for bonus Cons: Getting to be slimmed down on personal employee satisfaction due… Advice to Senior Management: Too many changes are causing employee stress. Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Good company to work for, if you put in the effort.

    Anonymous Employee (Current Employee)

    I have been working at Time Warner Cable full-time


    Pros: Remote agent (work from home) available for top agents. Commission for sales and performance which is paid out monthly. Some reps make as much as… Cons: Lots of emphasis put on sales. Minimum sales requirements imposed on all customer service agents. Learning curve is massive for anyone not familiar with… Advice to Senior Management: Take a really good look at salaries based on cost of living and location. $15/hr may work for places like Colorado or Texas if you're… More
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