1265 Employee Reviews (View Most Recent)

Sort: Rating Date

 

your a cow in the pasture...nothing but a tagged animal

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Lead Dispatcher  in  Cheektowaga, NY
Former Employee - Lead Dispatcher in Cheektowaga, NY

I worked at Time Warner Cable full-time for more than 10 years

Pros

pay and benefit package was very good for western new york

Cons

all of the worst you ever heard about corporate america

Advice to ManagementAdvice

leave and let professionals in that care about the internal and external customers

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for Time Warner Cable

  1.  

    Typical large, bureaucratic company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager  in  Herndon, VA
    Current Employee - Marketing Manager in Herndon, VA

    I have been working at Time Warner Cable as a contractor for less than a year

    Pros

    This company has some good, smart people. These good people try to make a difference for the company, but do get drowned out by the territorial garbage. It is community focused and had supported local school programs.

    Cons

    This company is still in the 20th century from a culture and management style. It is bureaucratic and internally focused. It needs to pay more attention to the market and the customer to be successful.

    Advice to ManagementAdvice

    Get with the times on management style, be more focused on the customer and less on looking good for your boss.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    They went from a leader in customer and employee satisfaction to "the bottom dollar".

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier III Technical Support  in  Garfield Heights, OH
    Former Employee - Tier III Technical Support in Garfield Heights, OH

    I worked at Time Warner Cable full-time for more than 10 years

    Pros

    Competitive salary and benefits. Well maintained facilities. Best high speed data in the industry.

    Cons

    All they care about is sales and not the customer's satifaction. Consistantly behind in latest technologies. Worst video and telepohony offerings in the industry.

    Advice to ManagementAdvice

    First and foremost, your employees are the backbone of a company. Changing job descriptions on long time employees and then firing them because they have difficulty adjusting or not letting them move to a department where they can thrive shows the company does not care.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Time Warner Cable.

Worked for Time Warner Cable? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.