Time Warner Cable

www.timewarnercable.com
There are newer employer reviews for Time Warner Cable

1 person found this helpful  

Customer care hourly wage way way too low $10.33 per hour

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Portland, ME
Current Employee - Customer Service Representative in Portland, ME

I have been working at Time Warner Cable full-time (more than an year)

Pros

I enjoy working at Time Warner Cable, interesting and complex work, great employees, great benefits, incentives and perks.

Cons

Extreme low hourly wage $10.33 per hour. Hourly wage should be twice that much for what we are expected to know and do, including daily changes in procedures and everything else.

Advice to ManagementAdvice

Start paying Customer Care Representatives a better hourly wage if you want to stop losing employees within 1 year of hiring them.

Doesn't Recommend
Neutral Outlook
Approves of CEO

1434 Other Employee Reviews for Time Warner Cable (View Most Recent)

Sort: Rating Date
  1.  

    Great benefits not the best pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Kansas City, MO
    Former Employee - Sales in Kansas City, MO

    I worked at Time Warner Cable full-time (more than 10 years)

    Pros

    Mostly free cable, great perks and benefits

    Cons

    Was there for 17 yrs .. got laid off due to corporate re org

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Job is hard and mentally exhausting. The company over all is good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative in Colorado Springs, CO
    Current Employee - Technical Support Representative in Colorado Springs, CO

    I have been working at Time Warner Cable full-time (more than an year)

    Pros

    Company treats the employees well, benefits are pretty good.

    Cons

    Not flexible, confusing structure, and no time during the day to mentally get yourself together.

    Advice to ManagementAdvice

    Promote employees based on ability and experience. Not a popularity.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Time Warner Cable

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