Time Warner Cable

  www.timewarnercable.com
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Customer care hourly wage way way too low $10.33 per hour

Customer Service Representative (Current Employee) Portland, ME

ProsI enjoy working at Time Warner Cable, interesting and complex work, great employees, great benefits, incentives and perks.

ConsExtreme low hourly wage $10.33 per hour. Hourly wage should be twice that much for what we are expected to know and do, including daily changes in procedures and everything else.

Advice to Senior ManagementStart paying Customer Care Representatives a better hourly wage if you want to stop losing employees within 1 year of hiring them.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Time Warner Cable

    Account Executive II (Former Employee) New York, NY

    I worked at Time Warner Cable full-time for more than a year


    Pros: Fun people to work with. Great managers Cons: VP and higher have no idea what goes into selling… Advice to Senior Management: Stop being robots No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Direct Sales, great benefits poor management support.

    Direct Sales (Current Employee) Louisville, KY

    I have been working at Time Warner Cable full-time for more than 5 years


    Pros: Great benefits. Free cable. We get paid on time every week even… Cons: Horrible local management have yet to meet our area manager… Advice to Senior Management: Care more about salespeople. All direction comes from people we will never… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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