There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

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Helpful (1)

New Direction

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Business Analyst in New York, NY
Former Employee - Business Analyst in New York, NY

I worked at Time Warner Cable full-time (More than 8 years)

Pros

Great environment, good people, excellent benefits.

Cons

Outsources, constantly reorganizing. Laid off twice within 2 yrs.

Other Employee Reviews for Time Warner Cable

  1. Helpful (1)

    None flexible work environment, no longer care for employees, only bottom dollar

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in East Syracuse, NY
    Current Employee - Account Manager in East Syracuse, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Time Warner Cable full-time (More than 3 years)

    Pros

    Co-workers make the work tolerable

    Cons

    No longer flexible work hours, if you miss time you are frowned upon, written up & fired instead of having family/work balance as was when hired. Would not have accepted position if knew this was to change.

    Advice to Management

    Get back to flexible schedules in all departments. Not all folks are work great on same schedules not to mention traffic patterns when coming and leaving work sites. Times to get into parking lots and leaving with everyone on same schedule. Listen to your employees when it comes to your customers. Don't just use customer satisfaction from your bigger customers when it is the small business customers that paid the majority or our salaries.


  2. Helpful (1)

    Definition of Micro Manage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Morrisville, NC
    Former Employee - Inside Sales in Morrisville, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Time Warner Cable full-time (More than a year)

    Pros

    -Income was good depending on how your phone calls are going -Lots of incentives trips, electronics, etc - Call Center

    Cons

    -MICROMANAGED -to many meetings about the same thing -no control over the calls you are taking so you have no real control over your income

    Advice to Management

    Realize that every customer is different and a set script is no way to sell products.


There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

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