There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

Good job with good benefits

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Plant Maint Tech in Horseheads, NY
Current Employee - Plant Maint Tech in Horseheads, NY

I have been working at Time Warner Cable full-time (More than 8 years)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Decent pay and good benefits

Cons

They tend you work you into the ground. Also there seems to be a lot of micro managing being done lately. The on call's are sometimes rough to deal with.

Advice to Management

Worry about customer's more and let the techs do their jobs. Change the polices for on call.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Good Experience, Great Benefits

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Time Warner Cable

    Pros

    Free cable and internet services, interaction with people all over the country, good benefits

    Cons

    People don't like the cable company. If you tell them you work there, they want to tell you about all of their headaches with cable.

    Advice to Management

    Work on customer service, non-stop, until the reputation is better.


  2. Helpful (1)

    Decent for what it is

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Schenectady, NY
    Former Employee - Customer Service Representative in Schenectady, NY

    I worked at Time Warner Cable full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits package is good and the job is quite easy to be successful at. Metrics are made clear and supervisors are always willing to help make you better and more marketable as an employee.

    Cons

    Very inconsistent discipline across departments, some unrealistic expectations, constant changing environment where one rep will know about something faster than another. No real drive to fix inconsistencies at the management level.


There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

Work at Time Warner Cable? Share Your Experiences

Time Warner Cable

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.