There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

Helpful (1)

Retention Specialist

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retention Specialist in Milwaukee, WI
Current Employee - Retention Specialist in Milwaukee, WI
Recommends
Neutral Outlook
Disapproves of CEO

I have been working at Time Warner Cable full-time (Less than a year)

Pros

Coworkers are nice and friendly but you will spend the vast majority of your time on the phones dealing with the same issues day in and out. You will do well if you can properly compare TWC services to the regions competitors and convince others the value of their services.

Cons

Turn over is high because of the stress of being the last line of defense with frustrated and angry customers but if you keep a positive demeanor it is easy to disarm them. All new employees must also work at least one weekend day.

Other Employee Reviews for Time Warner Cable

  1. A constantly changing environment that allowed for industry exposure and professional development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people and work life balance

    Cons

    I cannot think of any cons at this time

    Advice to Management

    Focus on employees


  2. Business Class Services are ever growing, great place to be!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Time Warner Cable full-time (More than 5 years)

    Pros

    Health and retirement benefits are great. Free or discounted cable and internet services. Group rates for local events and discounts at many local area businesses

    Cons

    Internal silos, systems that don't talk causing swivel chair re-work

    Advice to Management

    Continue to focus on customer first and open communication throughout departments cross functionally


There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

Work at Time Warner Cable? Share Your Experiences

Time Warner Cable

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.