There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

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Helpful (2)

Great people and great place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Oprerations in Herndon, VA
Former Employee - Oprerations in Herndon, VA
Recommends
Neutral Outlook
Approves of CEO

I worked at Time Warner Cable full-time (More than 10 years)

Pros

generous salaries. The office culture is friendly and informal, but people work hard. Salaried positions are MBO so as long as your work is done there is no problem with time off, but it varies by group.

Cons

little to no training, depending on the position.

Other Employee Reviews for Time Warner Cable

  1. Helpful (2)

    Promotes from Within

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TOC Senior Surveillance Specialist in Milwaukee, WI
    Current Employee - TOC Senior Surveillance Specialist in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Time Warner Cable full-time (More than 8 years)

    Pros

    Many avenues for advancement if you are competent, good benefits.

    Cons

    Much of mid to upper management adheres very strongly to the Peter Principle, and are promoted until they reach a level of incompetence.

    Advice to Management

    Until some real change to address customer service issues is implemented, TWC will always be viewed as a terrible company by our customers. Outsourcing calls to other states and even countries who have never even seen any of our products/services is a terrible policy. There is no focus on troubleshooting or support, only on sales and customer retention.


  2. Helpful (1)

    Good company for telecommuting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Business Systems Analyst in El Segundo, CA
    Former Contractor - Senior Business Systems Analyst in El Segundo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Time Warner Cable as a contractor (Less than a year)

    Pros

    Telecommuting, easy access, good parking

    Cons

    a little unstable because of the impending sale


There are newer employer reviews for Time Warner Cable
There are newer employer reviews for Time Warner Cable

See Most Recent

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