There are newer employer reviews for Time Warner Cable

A good stepping stone

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Development in Los Angeles, CA
Current Employee - Business Development in Los Angeles, CA

I have been working at Time Warner Cable full-time (more than 3 years)

Pros

The pat is decent, especially for someone without a degree. Great benefits, and a 401k match plan.

Cons

Any change is always botched somehow. Either there isn't enough communication between upper management and lower management, or the process simply wasn't thought of.

Advice to ManagementAdvice

Did you even think about how our current migration would effect all of our customers? Or did you just take the idea and run with it? My advice: Better communication with field representatives when implementing change.

Recommends
Neutral Outlook
No opinion of CEO
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  1. Awful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Representative in Morrisville, NC
    Former Employee - Customer Care Representative in Morrisville, NC

    I worked at Time Warner Cable full-time (less than a year)

    Pros

    Health Insurance and free full cable package

    Cons

    The hours are so bad and constantly change that you can't enjoy the free cable
    the stress of a call center environment and the requirement that EVERYONE must sell even though there are dedicated sales teams,false promises of promotion

    Advice to ManagementAdvice

    Support the call center staff more and don't expect or allow the customers to verbally abuse and threaten their lives over dissatisfaction with YOUR product. You don't pay enough to have your employees invested enough to take abuse.

    Neutral Outlook
    No opinion of CEO
  2. Horrible evil company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales in Cincinnati, OH
    Current Employee - Retail Sales in Cincinnati, OH

    I have been working at Time Warner Cable full-time (more than 3 years)

    Pros

    Good benefits and free services

    Cons

    Management , and how they treat employees and their customers, unreasonable goals and expectations.

    Advice to ManagementAdvice

    Stop treating people poorly and making bad choices that you try to sell as good changes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Time Warner Cable

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