There are newer employer reviews for Title Resource Group

good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Escrow Assistant in Santa Ana, CA
Current Employee - Escrow Assistant in Santa Ana, CA

I have been working at Title Resource Group

Pros

I have a great boss and they are flexible with vacation and time off. Benefits are pretty good, but they are cutting back next year. Everyone is pretty nice and seem to care about you as a person.

Cons

Sometimes our clients can be hard to deal with and the volume of work can make it more of a factory, but everyone you work with is in the same boat. No raises in the past two years.

Advice to ManagementAdvice

Don't really deal with them directly, so not sure.

Recommends
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  1. Better for you if you have a friend or relative working there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ

    I have been working at Title Resource Group

    Pros

    15 to 20 minutes to get to work.
    I actually like my job responsibilities

    Cons

    Not paid nearly worth
    401K plan is paid 100% by me
    Can be a very isolating place if you are not good friends with someone or a relative of someone in a position of influence

    Advice to ManagementAdvice

    You say that you promote using objective standards.......but you really don't!

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful

    Title Resource Group - A company with scary disconnects between daily operations and Senior Management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director in Mount Laurel, NJ
    Former Employee - Director in Mount Laurel, NJ

    I worked at Title Resource Group

    Pros

    Because of the size of the company, there are a lot of opportunities for advancement that become available. They also have a very comprehensive benefit package.

    Cons

    Senior management is too focused on the bottom line without regard to operations. There is a vast disconnect between the President and Senior Leadership Team and what it takes operationally to get the job done on a daily basis, therefore decisions are made at the top level that may not be in line with reality when it comes to operational implementation.

    The President and 80% of the Senior Leadership Team have a background in Mortgage, not Title, and often base their decisions and make dangerous assumptions based on their mortgage experience without recognizing the operational differences between the two industries. When that happens, middle management and the front line employees suffer because they have new initiatives and expectations forced on them that are NOT operationally realistic or customer centric. This makes the job very difficult for the front line person who is expected to provide "great customer service" while implementing company directives that do not support "great customer service" in the day to day operations.

    Last, but not least, TRG has been focusing on offshore outsourcing over the past several years so if you go to work there... don't be surprised if you are laid off a year from now because they have shipped your job off to India.

    Advice to ManagementAdvice

    Spend two to four weeks working hands-on in one of their high volume, 2-3 person title offices located inside of a real estate office (the office structure that TRG recommends) to get a TRUE understanding of the day to day operations so those things can be kept in mind in future strategy sessions and times of decision making.

    Disapproves of CEO
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