172 Employee Reviews (View Most Recent)

Sort: Rating Date

5 people found this helpful  

Stay Away if at all possible.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - General Manager  in  San Antonio, TX
Current Employee - General Manager in San Antonio, TX

I have been working at TitleMax full-time for more than a year

Pros

The pay is decent not great!!!

Cons

Lets see where do I begin.
1.You have to work minimum 96 hours every two weeks not negotiable trust me they monitor that very closely.
2.As a manager you have to clock in and out even though you are on salary-WOW
3.DM's are always talking about growing your store. It's never you are doing great
4.The hours are ridicoulous from 8:30-7:15 everyday
5.If you have a brand new store it's only you and a Store Manager which he or she can only work 40 hours if they have overtime its like a CRIME. So who else works the difference....the lucky GM!
6.You have to make ridicoulous amounts of calls to have people come pay you
7.You have to do field visit everyday and some neighborhoods are not the greatest but you still have to do it.
8.You have to do marketing out in the 115 degree HOT Texas weather-Examples:Parking Lot flyers..neighborhood door flyers....vendor marketing.
9.They do NOT believe in janitoral services you have to clean the office and bathrooms yourself..mop...vacum...dust...clean windows....trash.
10.If you need anything additional to do your work you have to pay out of pocket.
11.They buy the cheapest items for you to do business
12.They do reimburse you for mileage but its a joke with gas prices these days
13.You have to do 100% over you BEST month for example if last year you did 100k in July this July you have to do 200k. The goals are not attainable so you never make your high promised bonus!!!
14.Get ready for last minute meetings and you are to be 100% prepared for them even if they only gave 1 hour notice.
The list goes on forever!!! Overall if you can help staying away from this company please do! You will not have a social life guaranteed!!!

Advice to ManagementAdvice

Mr. Tracy Young
Please revisit how you are running your operations. The upper management needs to learn how to communicate with there employees and make reasonable and relastic goals. You should have a annual employee survey conducted but I think you know what the result are going to be thats why that is not put in place. I will be leaving this company very soon!

Doesn't Recommend
Negative Outlook

Other Reviews for TitleMax

  1. 1 person found this helpful  

    Shady

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Austin, TX
    Current Employee - General Manager in Austin, TX

    I have been working at TitleMax full-time for less than a year

    Pros

    Very easy job, decent pay

    Cons

    DM's do not offer feedback except when it's negative. DM's have unrealistic expectations of employees. You are expected to work from 9-7 EVERYDAY (48 hour work week). Constant turn over in staff including upper management. DM's and RM's do not try to offer solutions to problems and do not try to help if you have an issue. If your store is not performing well you are automatically the "bad" location and only hear what you are doing wrong. DM's come into a store sit at the desk and audit your location all day and probably spend about 30 mins out of that time actually talking to you. Oh and they tell potential candidates to lie about their previous background and work experience in order to get them hired.

    Advice to ManagementAdvice

    Talk to your staff and treat them like people!

    Doesn't Recommend
    Negative Outlook
  2.  

    Glorified Pawnshop.

    Former Employee - Store Manager Trainee  in  McDonough, GA
    Former Employee - Store Manager Trainee in McDonough, GA

    I worked at TitleMax full-time for less than a year

    Pros

    Even though you wont work there long...if you are a manager you can make decent money. So you better hold on to it because in about 18 months (or less) you will be fired. I had thought that being a vice president of a bank would be helpful

    Cons

    Think of the most unpopular person in high school, I mean really pathetic...and that is your typical middle, upper management ego that you have to stroke to keep your job. You get paid by the hour. Which is fine but they will demand that you NOT take overtime and if you do it will more than likely be the last time that happens. Be wary if you are in the management training program because the manager training you will be so nervous about losing his/her job to you that more than likely you wont be trained effectively and on your 90th day of employment you will be out the door, without I might add, being able to apply for unemployment.

    Advice to ManagementAdvice

    Pray to God to forgive you for taking advantage of people..because one day you will have to answer for what you have done.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for TitleMax.

Worked for TitleMax? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.