There are newer employer reviews for TitleMax
There are newer employer reviews for TitleMax

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Long Hours

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Store Manager in Columbus, GA
Former Employee - Store Manager in Columbus, GA
Recommends
Neutral Outlook

I worked at TitleMax full-time (More than 3 years)

Pros

Great pay and opportunity for growth is good.

Cons

Collections side of business can make for a long day and have you out after hours trying to collect accounts.

Advice to Management

Stop with the constant changes to policies and procedures!

Other Employee Reviews for TitleMax

  1. Throw your ethics & integrity out the window

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Houston, TX
    Former Employee - General Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TitleMax full-time (Less than a year)

    Pros

    The pay is quite good, but you practically sell your soul for it. The store operating hours are not terrible, but as a GM, you end up working open to close nearly every day. The office environment is fairly laid-back when you are not being yelled at by customers. If you don't mind lying to customers and repossessing their vehicles, then it's not too bad of a job for short-term cash.

    Cons

    This company has based it's business off of a "loan fad" that takes advantage of customers when they are at their lowest point. Although the interest rates are much lower than local competitors, it is still highway robbery to charge nearly 200% APR. You are told to train your employees to "sell all the money" even to those customers on SSI or disability who clearly cannot afford the monthly payment. There were only 2 female GMs in the entire market, and the other one was married to a DM. It constantly felt like a boy's club, wherein the other male GMs would fraternize with DMs and engage in golf activities and more. My particular DM behaved as if he was still in college, or perhaps even high school. You are made to complete field visits to homes in sketchy areas, where you often feel as if you will be chopped up & placed in the freezer out back. The mileage reimbursement is far below the government average, and believe me, you will put A LOT of miles on your car. Upper management would advise against following corporate policies and often you were given two sets of contradicting direction to follow. GMs that were hired on usually had to wait anywhere from 3 - 12 months for a location to come available.

    Advice to Management

    Try being less two-faced and immature. Some of us were actually seeking a professional workplace.


  2. Helpful (1)

    A Networking Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA
    Former Employee - Store Manager in Atlanta, GA
    Doesn't Recommend

    I worked at TitleMax full-time (More than a year)

    Pros

    The hours are okay . Our two district managers were the ones who been there a awhile and knows the ups and downs and their employees' worth. You meet a lot of good people with great skills.

    Cons

    The marketing startegy of going into the fields is gruesome when you need your employees at your own store to handle calls and new customers. There are not enough promotions to get more customers in.

    Advice to Management

    Hire a staff that handles the marketing for the communities or district and when you have good and honest sales managers, help them build a good store team.


There are newer employer reviews for TitleMax
There are newer employer reviews for TitleMax

See Most Recent

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