There are newer employer reviews for TitleMax

Helpful (2)

This Company is Awful

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Savannah, GA
Former Employee - Anonymous Employee in Savannah, GA

I worked at TitleMax full-time

Doesn't Recommend
Negative Outlook
Doesn't Recommend
Negative Outlook

Pros

The company's corporate office is a great place to get some professional experience on your resume. They are about giving new graduates opportunities. The pay is great and they have a lot of events for employees could network.

Cons

Not a great place to get to comfortable and retire. The turnover is awful. There is a lot of underhanded and unethical practices with money along with the discrimination of employees. They rarely employ minorities in the executive and corporate level management positions, but when the company does, these people are given pure hell. Many of the corporate mangers and executives are very incompetent. They tend to have this wild intimidation towards employees that are more knowledgeable or better qualified. No one likes change and innovation. They are quick to blame anyone for unsuccessful new products. This is a multi-million dollar company and is draining its employees to produce top notch money making work on their boot leg systems that are always going down. Tracy Young is a very nice person, but its the people he hires to make decision at the corporate office that will cause his company to eventually go down the drain. I would not recommend this company to anyone to work for as a long term means. If you have a secure job, please do not leave your job to work for this company. They will try to get you in there and dangle great pay in your face. Trust me its not worth it.

Advice to Management

Management need to get their acts together. There are way too many layers within the business structure, which will cause a serious distort in communication. The company's website and marketing is well laid out. However, the company needs to practice the culture that it markets. Stop being so intimidated by your employees. They are there for the team not for your personal recognition. The corporate office is a madhouse. Stop making employees feel like slaves and servants. Labor is a company's biggest asset. It is your job to set the tone and make people want to come to work. You know, statistics and studies show that employees perform well when they feel rewarded and appreciated.This is a reflection of your leadership skills that will make the company look great. Your unhappy employees and high turnover is very awful and dangerous for your industry. The most reliable marketing is through word of mouth. Stop pissing off the people/team that have the most incite/knowledge of your company and could market your products the best.

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  1. Avoid at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at TitleMax full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No Sundays,40 hour work week.

    Cons

    Training is not to ask if there is anything you can do to help, is way more than that, Lead by example do not use all your time to check folders be useful and don't think that giving a potential customer a bottle of water is going to convince them to take a loan. Let me tell you that they don't pay what they promised , the milage that they pay is by far below what it should be and you will put a lot of mileage in your car.Being a real manager is more than convince customers to get the max approved in a loan.

    Advice to Management

    Lead by example
    Lower your turn over
    Train, Train,Train!!!
    Pay what you promise
    Don't have favorites,
    Salary for all the store personnel should be more .

  2. The absolute worst professional experience ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Bainbridge, GA
    Current Employee - General Manager in Bainbridge, GA

    I have been working at TitleMax full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Money, meeting new people, making customers happy

    Cons

    Everything else these people REALLY SUCK

    Advice to Management

    Fire upper management

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