Pros

You are given freedom to perform, there is not a doubt in my mind that this was the best experience I have obtained in my career. All employees are trained extensively in the the Toll method of doing business. I found that each "graduating class" of employees had a sense of belonging similar to that of a Fraternity or sorority, this contributes in my opinion to the success of the organization . Each team member understands the importance of our business model from the get go, time is not wasted on trying to figure out how the system worked.

Cons

Too many family members working there from Senior management, causing rift among remaining staff

Advice to Senior Management

Get back to your core strategy, Our project managers were the key to our success keep it that way. Time to start grooming the next generation of senior management current senior level is getting long in the tooth time to let go.