Tolt Service Group

  www.toltsolutions.com
  www.toltsolutions.com
There are newer employer reviews for Tolt Service Group

1 person found this helpful  

Completely unorganized company from top to bottom

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Regional Service Technician I in Baltimore, MD
Current Employee - Regional Service Technician I in Baltimore, MD

I have been working at Tolt Service Group full-time (more than an year)

Pros

Company vehicle, gas card, lap top, and cell phone

Cons

Zero overtime, constantly asked to work days off. Hardly getting 40 hours a week. Raise was 20 cents after 2 years.

Advice to ManagementAdvice

Start completely over with everything. Respect your employees more. People do not work for pats on the back and "good jobs". Need a better raise/bonus program

Doesn't Recommend
Negative Outlook
Disapproves of CEO

46 Other Employee Reviews for Tolt Service Group (View Most Recent)

Sort: Rating Date
  1.  

    Disorganized from the top down. CEO has his head in the sand.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in Charlotte, NC
    Former Employee - Human Resources in Charlotte, NC

    I worked at Tolt Service Group full-time

    Pros

    Individual Contributors really care about their jobs
    Lots of potential
    Internal Promotions are available

    Cons

    Dysfunctional Environment
    Concerns are never appropriately addressed
    Senior Management has openly made comments about how they have to "take care of themselves"
    High Turnover

    Advice to ManagementAdvice

    Take stock in your leadership team. Your employment practices make you susceptible to legal action if employees wise up. You have great employees there who don't deserve some of the shameful treatment they receive.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Circling the drain...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician
    Current Employee - Technician

    I have been working at Tolt Service Group full-time (more than 5 years)

    Pros

    Company vehicle, laptop, mobile hotspot, cell phone, fuel card.

    Cons

    The HR department rules this company with an iron, yet schizophrenic fist:

    - Upper-level management isn't allowed to make simple decisions like hiring or termination.

    - The HR department creates policy at whim, and without any oversight whatsoever. This policy is only communicated verbally, as the company handbook hasn't been updated in 3 years. Failure to comply with this verbal policy will result in termination.

    - The idea of bolstering employee morale is openly laughed at by management.

    - Almost all promotion opportunities are filled from outside the company. Promotion from within doesn't exist.

    - Employees are threatened with thinly-veiled, quasi-illegal threats. For example: "The company is on an overtime freeze. We have service calls that need to be closed, but you will go into overtime if you go close them. The calls need to be closed, but remember no overtime allowed..."

    - The benefits are barely "beneficial", and are incredibly expensive.

    - Training for any role within the company whatsoever is non-existent.

    - People who go out of their way to achieve are utterly ignored.

    Advice to ManagementAdvice

    My advice? Start over. Fire the CEO, fire the board, fire the HR department, and start over with a group of people capable of executing a coherent business plan. Build a company culture where people actually feel compelled to exceed expectations. Hire a HR department who is capable of acting in the best interests of both the company and its employees. In short: respect people as human beings. It's that simple.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Tolt Service Group

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