Tolt Service Group

www.toltsolutions.com
There are newer employer reviews for Tolt Service Group

1 person found this helpful  

Completely unorganized company from top to bottom

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Regional Service Technician I in Baltimore, MD
Current Employee - Regional Service Technician I in Baltimore, MD

I have been working at Tolt Service Group full-time (more than a year)

Pros

Company vehicle, gas card, lap top, and cell phone

Cons

Zero overtime, constantly asked to work days off. Hardly getting 40 hours a week. Raise was 20 cents after 2 years.

Advice to ManagementAdvice

Start completely over with everything. Respect your employees more. People do not work for pats on the back and "good jobs". Need a better raise/bonus program

Doesn't Recommend
Negative Outlook
Disapproves of CEO

46 Other Employee Reviews for Tolt Service Group (View Most Recent)

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  1.  

    Circling the drain...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician
    Current Employee - Technician

    I have been working at Tolt Service Group full-time (more than 5 years)

    Pros

    Company vehicle, laptop, mobile hotspot, cell phone, fuel card.

    Cons

    The HR department rules this company with an iron, yet schizophrenic fist:

    - Upper-level management isn't allowed to make simple decisions like hiring or termination.

    - The HR department creates policy at whim, and without any oversight whatsoever. This policy is only communicated verbally, as the company handbook hasn't been updated in 3 years. Failure to comply with this verbal policy will result in termination.

    - The idea of bolstering employee morale is openly laughed at by management.

    - Almost all promotion opportunities are filled from outside the company. Promotion from within doesn't exist.

    - Employees are threatened with thinly-veiled, quasi-illegal threats. For example: "The company is on an overtime freeze. We have service calls that need to be closed, but you will go into overtime if you go close them. The calls need to be closed, but remember no overtime allowed..."

    - The benefits are barely "beneficial", and are incredibly expensive.

    - Training for any role within the company whatsoever is non-existent.

    - People who go out of their way to achieve are utterly ignored.

    Advice to ManagementAdvice

    My advice? Start over. Fire the CEO, fire the board, fire the HR department, and start over with a group of people capable of executing a coherent business plan. Build a company culture where people actually feel compelled to exceed expectations. Hire a HR department who is capable of acting in the best interests of both the company and its employees. In short: respect people as human beings. It's that simple.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Was nice in the beginning and now it's a downhill slide for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Deployment Installer II in Milwaukee, WI
    Current Employee - Regional Deployment Installer II in Milwaukee, WI

    I have been working at Tolt Service Group full-time (more than 5 years)

    Pros

    Company vehicle, gas card, laptop, cell phone, mainly work weekdays, paid travel time, customers appreciate you

    Cons

    No rise in pay like it should be for good workers. Told that we are over paid now as of lately. Completely unorganized chaos at all times with all projects with all customers. No training of any kind, no documentation of any kind for most project work. Outsource most all jobs nowadays. No way to make up hours if no projects available. Forced to take unemployment when this occurs. Benefits costs are now outrageous after a few years working here. Nowhere to move up and no hint of how to.

    Advice to ManagementAdvice

    You should respect your good employees that take care of your paying customers well and provide some form of a raise on a yearly basis if the CEO claims we are doing better every year in his wonderful videos. Otherwise, try to keep people around better. Your turn around rate is dramatically horrible.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Tolt Service Group

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