There are newer employer reviews for Toni & Guy

Broken dreams

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Top Stylist in London, England (UK)
Former Employee - Top Stylist in London, England (UK)

I worked at Toni & Guy full-time (more than 3 years)

Doesn't Recommend
Negative Outlook
Doesn't Recommend
Negative Outlook

Pros

very good education at the Academy at the time
many co-workers absolutely passionate about hairdressing

Cons

salary - humiliating
zero flexibility
too much politics regarding progressing and accessing opportunities within company

Advice to Management

pay people more, keep them happy and avoid loosing qualified personnel and constant rotation of the staff
bring back longer appointments time so you won't be loosing customers in the long run...
be more flexible with the staff - might be worth it
try to regain lost prestige...

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  1. I would expect the lack of professionalism at a mcdonalds not at a salon who claims their soul focus is professionalism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Stylist
    Former Employee - Stylist

    I worked at Toni & Guy

    Doesn't Recommend
    Doesn't Recommend

    Pros

    the education is good difficult, but mostly good.
    The potential to grow is good
    Free hair services and product discount

    Cons

    The management team doesn't listen or value anyone
    I was told on a weekly basis that I wasn't good/attractive enough.

    Advice to Management

    Listen to the staff 's needs! Do not talk down to us! Don't only promote the people you sleep with!

  2. Not bad for the time needed, but will not recommend for friends to work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Receptionist
    Current Employee - Receptionist

    I have been working at Toni & Guy

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Perks (products, free hair services)
    Balance of personal life/work life
    Laid back environment

    Cons

    No value
    Told regularly you are "replaceable"
    If something goes wrong you are always blamed
    No real training
    Overall not the best environment to work in

    Advice to Management

    Value the people at the bottom more. They will want to actually come to work and you won't have to replace receptionists every month.

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