Top Guard Security

www.topguardinc.com
Employer Engaged
There are newer employer reviews for Top Guard Security

 

Worst company I've ever worked for, through and through.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Security Officer in Norfolk, VA
Current Employee - Security Officer in Norfolk, VA

I have been working at Top Guard Security full-time (less than a year)

Pros

Sometimes there is flexibility for schedules.

Cons

They bid SO low on contracts to wash out the (better) competing companies, that they cannot pay their staff adequately. Most sites pay less than $10/hr. There are unarmed sites that pay more than hard, complex sites that are armed and require special ID, clearance and training.

Management can't get their head out of their rears! They're so unorganized they won't communicate in the offices. So dispatch, account managers and overnight staff will call you multiple times regarding the same info everyone else contacted you for. It wastes everybody's time from top to bottom, and its inconvenient and annoying.

Uniforms are cheap, tear, rip and look like they're from a halloween store. And they only give you 2 shirts and 2 pants. Expect to do laundry almost daily.

Sites can be nice, but more often than not, its less than pleasant. You'll be stuck in a small booth that has warm A/C, inadequate lighting, insects, no sun protection, and no proper bathroom. Somes sites will be secured, and there are no people and they expect you to not so much as read a book, but rather you stare at a wall for 8 hours. Or it is in an area like a Food Lion lot and your most common interactions are with unmanageables from particular demographics.

Advice to ManagementAdvice

If you had a reputable company you could bid higher on contracts! You bid so low, because clients would much rather have people like Securitas, Eagle, Pond, Guardus, UAS, G4S etc. But you let clients know you're CHEAP! So they take Top Guard on to save money, not get quality security. Nobody takes Top Guard seriously!

Stop hiring by the busload, TG ends up with these degenerate youngsters who give your company a bad image. Try screening out the hoodrats that are there just for the "paycheck" if that's what it's even called.

Treat your officers with some respect. Understand they have bills, families and a life just like you do.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

17 Other Employee Reviews for Top Guard Security (View Most Recent)

Sort: Rating Date
  1.  

    Reactive, inconsistant, and disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Norfolk, VA
    Current Employee - Security Officer in Norfolk, VA

    I have been working at Top Guard Security full-time (more than 3 years)

    Pros

    The pay is better than other local or regional security companies. Easy to remain employed by company. No pressure to perform.

    Cons

    No cost of living, shift, or performance raises. Staffing of sites based on timing not performance (people with no proven performance in security industry hired into better paying positions over loyal and proven employees). Never hear from upper management(assistant gerneral manager and above) unless there is a problem and by then the damage is done. Ownership over burden support staff and account managers. No written evaluations. Issues like performance and attendance done on a case by case method. Company lacks standards and porly communicates. The senior management has no respect for or concern for the safety of its employees. Certain managers are simply nasty to the officers.

    Advice to ManagementAdvice

    Go to the site and talk to your employees. Ask them to honestly express without reprecussions thier feeling about your company. If you are not going raise pay make the improvements to how you conduct internal affairs that improve the turnover rate. improve the way information flows, waiting until the day an event starts to let employees know about that event is unacceptable and explains why no one participates in company programs. I cant remember the last time my site recieved info about the christmas party, those luncheons with management or changes in benefits prior to the day they occur.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard in Hampton, VA
    Current Employee - Security Guard in Hampton, VA

    I have been working at Top Guard Security full-time (more than 3 years)

    Pros

    They pay a good hourly wage;as opposed to other security companies.

    Cons

    New employees come in& might work more hrs,or even forty hrs,as opposed to employees
    who have been with company over a yr or more. Some sites aren't in the best neighborhoods.
    Mgmt has offered not one raise in 3 yrs,no incentives to help workers feel they care.Moral
    is very low,most workers looking for other jobs. Don't feel appreciated by company.

    Advice to ManagementAdvice

    Take more of an interest in employees.Not just when u call someone into the office for a write up.
    Come out to the sites yourselves,see what people are dealing with. No one wants to talk for fear of
    losing hrs,the site. U areSO out of touch.Explains the high turnovers.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Top Guard Security

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