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Helpful (3)

Very stressful

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Account Coordinator in Waterloo, ON (Canada)
Former Employee - Account Coordinator in Waterloo, ON (Canada)

I worked at Top Hat full-time (Less than a year)

Doesn't Recommend
Doesn't Recommend

Pros

young company, neat environment and amazing staff save for execs

Cons

completely Darwinian environment. No regard for people's personal lives

Advice to Management

communicate more

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  1. Product is great, The People are better, Structure needs some work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director in Chicago, IL
    Current Employee - Account Director in Chicago, IL

    I have been working at Top Hat (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great product, traveling is fun, the people you work with are even better.

    Cons

    Internally lacking some serious tools to make employees successful. Commission and salary are not competitive with other sales orgs.


  2. Helpful (8)

    Not for the faint of heart

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales/Marketing
    Current Employee - Sales/Marketing

    I have been working at Top Hat

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have worked full time in both the Chicago and Toronto office.

    -Great culture. The company is full of young, smart, and ambitious people that just knowing will be an incredible asset in your career.
    -The upward mobility is getting much much better. The company brought in an outside management team to oversee sales and correct the lackadasical sales culture that was taking root. Since then there have been 3 internal promotions in Sales and greater recognition of employees throughout the company.
    -It's a hard problem. Education is a hard space, and Top Hat is cracking it very well. You will see very innovative solutions and approaches to a market that is largely unoccupied by succesful startups.
    -Lots of freedom for employees and personal intrapreneurship. People are given a lot of autonomy over how they pursue their job, and if they perform well are largely left alone. This means that you have to be a self-starter, but it also means your success is in your own hands.
    -The product is incredible. It is the best product in education and works exceptionally well.
    -If you are on Sales, you get to travel several times a year to college campuses which is a fun and unique experience.
    -Personal days, great vacation policy, and flexibility (within reason).

    Cons

    -The free food sucks in Toronto. The number of employees has grown dramatically and the single chef is no longer able to keep up with that many people. (Chicago has an AWESOME stocked kitchen though).
    -Everything is utter chaos. This provides a lot of opportunity, but if you get anxious about disorganization this is not for you.
    -Leadership is largely inexperienced. The exec team is incredibly smart and talented, but most of them have never led a company before. The CEO has been working on it since a slew of feedback and it shows as his speaking ability, people skills, and management style have improved dramatically.
    -Not a 9-5 job at all. You will soon find yourself working late, working weekends, and hanging out with Top Hatters almost exclusively due to your schedule (current and ex-employees). This makes it feel very "culty" but in a great way.

    Advice to Management

    Offer more flexibility on work schedules. Marketing, Engineering, and Product has this (WFH days and flexible hours) but Sales is still lacking. A formal policy around # of WFH days a month/week/campaign would go a long way to improving employee satisfaction and accountability.

    Invest in corporate development (HR, Branding, Partnerships, Messaging, etc.). We aren't a "lean startup" anymore but a growing company quickly approaching profitability. Let's invest in showing it.


There are newer employer reviews for Top Hat
There are newer employer reviews for Top Hat

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