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Grateful for experience after college, but some management needs some maturing to do.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Buyer's Assistant/Member Service Associate  in  Skokie, IL
Current Employee - Buyer's Assistant/Member Service Associate in Skokie, IL

I have been working at Topco Associates

Pros

- free food very often
- get to learn AS400 and a little bit of Hyperion
- good experience with fast paced customer service via email and phone
- convention once a year in the spring time is over the top and very fun and interesting
- stable company that especially thrives when people have to rely on generic food instead of brand name food when the economy worsens and the unemployment rate increases
- sales volume from the total number of member-owners (customers), the grocery stores you serve, have been second to Wal-Mart, according to upper management.

Cons

- if you are good at brown-nosing you will have a high chance at becoming management, even if you have peers that have much more years experience and wealth of knowledge than you do
- don't expect to learn the much more updated systems/applications now out there like SAP and such, you are stuck with AS400, and they are comfortable with never changing because they don't want to invest into how much it will cost to change and update
- there is some training available but definitely not as thorough as it should be
- some people do get promoted, but there are still people who have worked there for many many years and they are practically at the same level except probably with increased salary over the course of years with good reviews and of course, you will attain more accounts = even more work to multitask which becomes extremely fast paced.
- although some generic food can be somewhat comparable to brand name food, sometimes the quality is certainly not the greatest
- if you like using Excel and Access, don't expect to be using it much at all. It's Outlook and AS400 all the way.

Advice to ManagementAdvice

Update your systems/applications because they are becoming very antiquated.
People promoted to management should be based on merit of course, but with definitely a bit more years of experience and more wealth of knowledge than someone who just got out of college a couple years prior.

Doesn't Recommend
Approves of CEO

38 Other Employee Reviews for Topco Associates (View Most Recent)

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  1. 3 people found this helpful  

    Run the other way. Management by fear culture starts from exec level all the way down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  Skokie, IL
    Current Employee - Manager in Skokie, IL

    I have been working at Topco Associates

    Pros

    Growing revenue
    Free food samples
    Summer hours give you a half day every other Friday
    Stable company with very few layoffs
    Lots of free parking

    Cons

    Unfriendly staff coworkers and management
    No one there likes there job and are too scared to quit in this economy
    Very controlling and micromanaging executives who all have big egos
    People have worked there forever and out of touch with the real world
    Worst workplace culture I've ever experienced
    Drab gray depressing outdated decor and furnishings
    People hate this place so much that many of them spend their lunch breaks in their car because they can't stand it inside

    Advice to ManagementAdvice

    Your lack of professionalism and big egos keep workers from performing their best. This is especially true of of lower ranking employees. Your fear tactics don't make workers respect you more. They just teach others your negative ways. I've been here 9 years and it gets worse every year. A sad pathetic bunch.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Decent Company But Very Conservative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Skokie, IL
    Current Employee - Anonymous Employee in Skokie, IL

    I have been working at Topco Associates

    Pros

    Treat employees with respect
    Exposed to a lot of areas within our department
    Given contstant feedback on my job performance

    Cons

    Limited Career Advancement
    Poor 401k options and company match
    Limited Technology- seems like they would rather work harder then smarter
    No exposure to Senior Management
    Tough to change legacy processes- hear a lot of that is just the way we do it

    Advice to ManagementAdvice

    Invest money in current employees. It is great you are trying to get top talent but what are you doing to keep current talent.
    Better merit inceases we are having recaord years yet we do not see it in our merit increases

    Approves of CEO
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