There are newer employer reviews for Total Quality Logistics
There are newer employer reviews for Total Quality Logistics

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Helpful (5)

Hard work that doesn't pay off, and a revolving door of coworkers

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Logistics Account Executive in Milford, OH
Former Employee - Logistics Account Executive in Milford, OH
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Total Quality Logistics full-time (More than a year)

Pros

TQL as a business has a very good technology department and it does a good job updating it's database for the systems to be user friendly. They give out beer for celebrations and they had a nice family Christmas event. If you work at a satellite office like the one I worked at there is a very casual dress code.

Cons

This is a sink or swim job. You are enticed in the interviewing process with things like "the average person who has been here for two years makes $70K." However, what they don't tell you is their extremely high turnover rate. After leaving TQL other potential employers were shocked to learn that I worked at TQL as long as I did - 15 months. People do help each other out when they are new and have a relative team oriented mindset, but those that make it long term seem to have been hardened by the atmosphere leading to a caustic relationship between new account executives and the veterans that they train under. The first portion of training, the logistics side can be a grind especially if you work for an account executive that expects you to make shady deals. When the logistics training is over the sales side begins and the training involved is minimal. It's focused a lot more on coaching you into making more calls and staying as late as possible. I typically worked more than 60 hours a week. Throughout the time working here I noticed people left so frequently I stopped trying to get to know my co-workers and focused only on calling as much as possible as it seemed like there was a revolving door of people coming and going. The base salary is okay, but the commission is where you will really make your money, although the bonus structure is built in the company's favor and works against the individual. Particularly that the draw figure you must make to receive commission is on a weekly basis. With the revolving door of employees customers were regularly handed out to people based on the General Sales Managers discretion, which could be based on merit or solely on who they liked; unfortunately the latter is much more common. Surface level benefits like parties, access to a gym and various contests are a very transparent attempt to appeal to the employee base, yet a concerted effort to properly train and develop the sales team is absent.

Advice to Management

Make sure the employees you hire are people you want to have stay and develop them for staying power.

Other Employee Reviews for Total Quality Logistics

  1. Awesome company and even better opportunity.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Team Leader in Tampa, FL
    Current Employee - Sales Team Leader in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Total Quality Logistics full-time (More than 8 years)

    Pros

    Money, plain and simple. TQL offers the best of everything, but you should only work here if you want an opportunity to make alot of money.

    Cons

    It's not for everyone, it's hard work and you have to be focused and dedicated mentally, your passion and drive to make money needs to be greater than everything else.

    Advice to Management

    Don't change, keep pushing the culture and excitement to the max.


  2. Helpful (1)

    Worst Place I have ever worked

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Account Executive Trainee in Independence, OH
    Former Employee - Logistics Account Executive Trainee in Independence, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Total Quality Logistics full-time (Less than a year)

    Pros

    Well, they had corn hole, nerf guns, and a golfing game in the office. There was coffee as long as someone felt like making it or if they had it in stock. They have a good training program and it is a decent entry into the logistics market.

    Cons

    The high stress has everyone in a bad mood, they never acknowledge accomplishments, there is a lack of leadership and professionalism. The already long hours are increased without pay when you have to work after hours. It is a very loud environment that is hard to concentrate in. If you take a lunch, they require you to eat at your desk while you are working. If you need to buy lunch, they have you bring it back and eat it at your desk while you are still working.

    Advice to Management

    Make sure your recruiters and HR department have a better understanding of the company so they aren't feeding you the kool-aid without tasting it.


There are newer employer reviews for Total Quality Logistics
There are newer employer reviews for Total Quality Logistics

See Most Recent

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