There are newer employer reviews for Total Wine & More
There are newer employer reviews for Total Wine & More

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Helpful (2)

Total wine and more is amazing

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Front End Cashier in Phoenix, AZ
Current Employee - Front End Cashier in Phoenix, AZ
Recommends
Positive Outlook
Approves of CEO

I have been working at Total Wine & More part-time (Less than a year)

Pros

The employee benefits are great, and the atmosphere is fun and very safe

Cons

sometimes the customers are not the nicest

Other Employee Reviews for Total Wine & More

  1. Helpful (9)

    Bad memories

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser
    Former Employee - Merchandiser
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Total Wine & More part-time (More than a year)

    Pros

    -There is much to learn about the product if you put in the effort. Even as a merchandiser, I think I left with a decent amount of wine knowledge. -I think it is very important to have a few really dreadful jobs in one's life, if only for a frame of reference.

    Cons

    I left this job two years ago, and nothing I have to say is unique to these reviews. Still, I felt obligated to start a glassdoor account and add to the mountain of negative reviews, just in case I can help convince anybody to avoid this nightmare. -Poor scheduling. I like to get eight hours of sleep when I can, but often I wouldn't have that much time between shifts. Many of us wanted to work full time, but were scheduled just below 40 hours a week. It seemed a lot like management was simply trying to avoid giving us the full-time benefits and bonuses. -Longhours (generally 10-12 hours, sometimes 13), with one 30 minute break. -Much of this time is spent moving heavy cases. I thought this was a pro at first, but soon it turned from good exercise to back and shoulder problems. I recently ran into an old manager of mine who had left the company three years ago, and he said that he still suffered from Total Wine related back problems. -Embarrassingly aggressive bait-and-switch sales tactics. Luckily, as a merchandiser, I wasn't pushed as hard to sell Total Wine's winery direct brands as the wine associates were. Still, listening to customers being told that they didn't really want their favorite wines all day was truly draining. All the while, the managers push for more and more of these lies. -Spending that much time, doing that much physical labor, and in such an in-genuine environment put me in a long term daze. I was always to physically and emotionally exhausted to realize that there was more to life than moving boxes, and that I needed to look for better job opportunities. I stuck around for a year and a half, but, looking back, I'm shocked that I didn't get myself out after a few months. -Finally, with such a horrible job, it becomes very hard to resist buying the alcohol that faces you all day everyday. I'm no teetotaler; I still love beer and wine. However, about 75% of the money that I spent on alcohol while I worked at Total Wine should have gone into my savings account instead. I deeply regret that of what little money I made working for that company, I squandered so much of it in my misery. Of course, your mileage may vary. I've probably made myself out to be a sad sack, but as soon as I left Total Wine, my entire life improved instantly. I realize again that life is a wonderful thing outside of this company. Please, don't do this to yourself.

    Advice to Management

    I won't repeat myself. It should be obvious, and it would fall on deaf ears anyway.


  2. Helpful (6)

    Slow the Growth and Focus on your People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wine Manager in Seattle, WA
    Current Employee - Wine Manager in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Total Wine & More full-time (More than 5 years)

    Pros

    Training, education of products, and discounts on WD product are great. The atmosphere of politics, agendas, and feeling like you are a pawn in a chess game leaves a disgusting taste in your mouth.

    Cons

    There is little to no loyalty or appreciation from senior leadership that are too focused on achieving objectives and moving up within this growing company to care if their teams are happy. Their engagement surveys are a joke, as if to passively say they care.

    Advice to Management

    Take care of your employees and get them happy, they will perform and produce better for you.


There are newer employer reviews for Total Wine & More
There are newer employer reviews for Total Wine & More

See Most Recent

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