Town Sports International Holdings

  www.mysportsclubs.com
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120 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
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1 person found this helpful  

The people are great the wages are too low.

Anonymous Employee (Current Employee) Washington, DC

ProsGreat people and if you want to work long term in the fitness industry there are plenty of ways to advance.

ConsYou must personally initiate any moves you want to make horizontally in the organization, management does not actively look to advance hard-workers.

Advice to Senior ManagementConsider paying the front desk employees more, they have one of the most stressful jobs in the gym. The multi-tasking and first point of contact for any problems with the guests makes it a challenging position. Additionally, updating the technology used could minimize costs and improve services. For example having a computer system that can take online reservations for group exercise classes would greatly reduce the workload of the front desk staff; removing the constantly ringing phone from the equation means you could pay that position more while having less employees on the clock and saving the company money overall.

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    I lifeguard and tend to the pools and spas

    Lifeguard (Current Employee) Waltham, MA

    I have been working at Town Sports International Holdings


    Pros: Free membership, I really enjoy the coworkers as other down to… Cons: top-heavy in terms of management; an extremely noncompetitive pay. Lifeguards should receive >11$/hr and BSC starts at $9. Finding competent workers… Advice to Senior Management: When my raise is less than a quarter, you make it seem like you need the raise, and not me, when we both know that… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Don't work there unless it's Welcome Team, Babysitting or Clean Team

    General Manager (Current Employee) New York, NY

    I have been working at Town Sports International Holdings


    Pros: - Great peers and employees at the club level - Most trainers are passionate about improving peoples lives -… Cons: - large disconnect between Corporate/Upper Management and Club Level Management - unrealistic goals and expectations for Club Level Management, Membership Consultants & Trainers - high turnover - no… Advice to Senior Management: - take care of your employees first and profits will follow - promote from within, employees respect those that have… No, I would not recommend this company to a friend More
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