Town Sports International Holdings

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119 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

2 people found this helpful  

Going Down Hill in A Hurry

Fitness Service Manager (Current Employee) New York, NY

ProsGreat Members, Opportunity to pretty much run your business and be creative
Good working environment and people around you
If you are lucky and hit quotas regularly, they leave you alone pretty much

ConsUnrealistic quotas and games make it impossible to bonus
Everything comes down from management, feedback from members and employees is only welcome if it is what they want to hear
Nobody like their new so called personal training membership, but the really push it, even tho it is a pay cut for trainers
Any disagreement or questioning of company plans can result in disciplinary action

Advice to Senior ManagementPut your egos and tired old ideas aside, take time to relearn the business and listen to customer and employee feedback

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    The people are great the wages are too low.

    Anonymous Employee (Current Employee) Washington, DC

    I have been working at Town Sports International Holdings


    Pros: Great people and if you want to work long term… Cons: You must personally initiate any moves you want to make horizontally… Advice to Senior Management: Consider paying the front desk employees more, they have one of the most stressful jobs in the gym. The multi-tasking and first point of contact… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    I lifeguard and tend to the pools and spas

    Lifeguard (Current Employee) Waltham, MA

    I have been working at Town Sports International Holdings


    Pros: Free membership, I really enjoy the coworkers as other down to… Cons: top-heavy in terms of management; an extremely noncompetitive pay. Lifeguards should receive >11$/hr and BSC starts at $9. Finding competent workers… Advice to Senior Management: When my raise is less than a quarter, you make it seem like you need the raise, and not me, when we both know that… No, I would not recommend this company to a friend More
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