There are newer employer reviews for Toys ''R'' Us

5 people found this helpful  

Good opportunity to become part of a turn around

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Financial Analyst  in  Wayne, NJ
Current Employee - Financial Analyst in Wayne, NJ

I have been working at Toys ''R'' Us

Pros

Assuming you perform well in your current position, it is easy to move around the company thanks to an initiative from the CFO to promote internal recruiting and interdepartmental knowledge transfer.

The corporate headquarters is understaffed, which leaves extra opportunity to step up and shine.

Toys R Us is privately held and going through a "turn-around" phase. We are starting to make up some of the lost market share to our major competitors Target and Wal-Mart.

New successful Toys R Us strategy: Toys has rolled out a promising initiative to place Toys and Babies stores next to each other to capture more of the transitional age group between babies and juvenile aged children. This new concept has been successful and is being rolled out to the rest of the chain.

Brand equity.

Cons

The location of the corporate headquarters in Wayne, NJ is unfortunate. The commute to Wayne, NJ is long from NYC or Hoboken, NJ. The traffic is horrible and owning a car in NY/NJ is very expensive. Unless you're married with kids, life in suburban NJ could be depressing for a young professional.

Toys has a very hierarchical structure, which makes it harder to get things done unless you go through the right person who has a high enough position within the company and connections. It is important to travel through the appropriate channels to accomplish a certain task, which reduces productivity.

The current budget for pay raises is close to nil.

Advice to ManagementAdvice

Employee retention will be a problem with the current budget for annual reviews.

Approves of CEO

1119 Other Employee Reviews for Toys ''R'' Us (View Most Recent)

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  1.  

    An enjoyable work place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Floor Sales and Stocking.  in  Longview, TX
    Current Employee - Floor Sales and Stocking. in Longview, TX

    I have been working at Toys ''R'' Us

    Pros

    During the majority of the year it is an easygoing place to work at. Business picks up big time in mid Oct thru the New Year, as would be expected. However the number of employees also increases then to cover the bigger crowds.

    Cons

    I have enjoyed my time working at Toys "R" Us. I can't think of anything negative. As with most companies there is the big stress to get more sales of waranties and batteries, as well as credit apps.

    Advice to ManagementAdvice

    Make sure old as well as new employees feel appreciated and compensated. With the ever increasing cost of living it should be just as important to keep your current employees as it is to rncourage new people to work for you. At the same time as I said before I enjoy working for the company.

    No opinion of CEO
  2. 1 person found this helpful  

    Toys R Us is not a fun place to work at, even though you are around toys all day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Canton, OH
    Current Employee - Sales Associate in Canton, OH

    I have been working at Toys ''R'' Us

    Pros

    There's not many reasons, the only one I can think of is my fellow co-workers. There are a great group of people that work at the store I am at. I can't even say the discount is great, because it's only 10%.

    Cons

    The training is insufficient. I realize it's hard to effectively train everyone at Christmas time, since our staff triples during that time, but I'm sure that a new and more effective training method could be put in place, especially training on different products in the store. We carry many electronic items in the store, and most people, even those that work in the electronics section, don't have a lot of knowledge on the different products they are supposed to be able to sell. Feedback is not something that is frequently given, whether it be positive or negative. Advancement opportunities, especially at the store I work for, is not something that comes along often, and does not seem to be a priority either. At my store, it seems as though the store manager gets the right people in key positions that make him look good, and he does not move them up from there. For example, an assistant manager position opened in our store. Two supervisors that were more than qualified for the spot applied for the job. Neither one was even given an interview for the spot. The position was eventually given to someone outside of the company. Lastly, the pay is not competitive at all. Someone would probably be better off working at Wal-Mart than at TRU.

    Advice to ManagementAdvice

    There needs to be more communication throughout all levels of management, and more feedback needs to be given, whether good or bad, and performance problems need to be addressed immediately instead of letting the problem progressively get worse.

    Doesn't Recommend
    No opinion of CEO
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