There are newer employer reviews for Toys ''R'' Us

 

Decent place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Store Manager in Alpharetta, GA
Current Employee - Assistant Store Manager in Alpharetta, GA

I have been working at Toys ''R'' Us full-time (more than 3 years)

Pros

Work/life balance. Flexible in your requests off. Good training programs.

Cons

Upper management doesn't listen to the store teams' concerns.

Advice to ManagementAdvice

Listen to store management teams and employees more.

Recommends
Neutral Outlook
No opinion of CEO

1162 Other Employee Reviews for Toys ''R'' Us (View Most Recent)

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  1. 2 people found this helpful  

    Most unprofessional environment I've ever been in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX

    I worked at Toys ''R'' Us part-time (less than an year)

    Pros

    You can easily move up in this company.

    Cons

    No training, lots of confusion in management, and little scheduling flexibility.

    Advice to ManagementAdvice

    On my first day, before I even had an employee number or even knew how to clock in, I was put at a register with no training or supervision. I didn't even know what buttons to push. This in turn made customers very upset and impatient. There has to be at least some training within the organization. When I asked other associates to help, they seemed just as confused as me. I worked at Toys R Us for one day (I was even asked my the manager there to stay 2 hours extra) and called HR the next day to tell them this was not a good fit.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Terrible company, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Leader in Tulsa, OK
    Former Employee - Guest Service Leader in Tulsa, OK

    I worked at Toys ''R'' Us part-time (more than 3 years)

    Pros

    Small discount on some items, not all included
    After 3 years of being there, I can openly say there were no additional benefits

    Cons

    Terrible pay
    Low hours 9 months of the year
    Management is terrible
    Job security is minimal for most
    Your treatment is based on your sales performance
    Benefits are miserable
    No chance of promotion, ever
    Upper management is very disorganized, and lacks communication
    Will push you to your limits of frustration
    No chance of a constant schedule
    No training

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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