There are newer employer reviews for Toys ''R'' Us

Good place to work, high turnover keeps morale low

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Amherst, NY
Former Employee - Sales Associate in Amherst, NY

I worked at Toys ''R'' Us part-time (more than a year)

Pros

Flexible with scheduling (I was in school), managers were nice, coworkers were nice, easy work, above minimum wage w/ benefits available for some workers

Cons

Managers having favorites, brainless work, outdated SOPs, silly scripts for cashiers, low confidence in workers' abilities

Advice to ManagementAdvice

Be a little more flexible with SOPs, stand up to corporate when appropriate

Recommends
Neutral Outlook
No opinion of CEO
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  1. 1 person found this helpful

    Good people mostly, ridiculous protocol and Yes man managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor in New York, NY
    Current Employee - Department Supervisor in New York, NY

    I have been working at Toys ''R'' Us full-time (more than a year)

    Pros

    Good people, if you are full time or if you are working you will at least get hours and if you have a second job then you can get by on the minimal hours , don't know the next week schedule until the day before the next week begins . And the scheduled get revised and not always told of change.

    Cons

    Horrible managing , When you follow through protocol upper management comes and make you look silly by changing protocol for the customer making you look Ike you don't know what you are doing but when ask them before finalizing decision you get the " you know the rules". Company is a joke

    Advice to ManagementAdvice

    Stop using favoritism and leave equal as equal as well stop hiring more and more people and just give more hours to the people who work for you instead of giving four hour shift and 2 day work weeks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    Inconsistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Seal Beach, CA
    Current Employee - Store Manager in Seal Beach, CA

    I have been working at Toys ''R'' Us full-time (more than a year)

    Pros

    Strong company, profitable and lasting

    Cons

    To much expected with not enough resources

    Advice to ManagementAdvice

    Invest in people and payroll expenses

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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