Toys ''R'' Us

  www.toysrusinc.com
  www.toysrusinc.com
There are newer employer reviews for Toys ''R'' Us

 

its ok. i dont want to be here here forever though if i cant move up soon

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Team Member in Roseville, CA
Current Employee - Team Member in Roseville, CA

I have been working at Toys ''R'' Us part-time (more than an year)

Pros

good pay, good hours if you ask to work and learn things. and of course if you do a good job then you will make more money. it can be fun at times. talking to people on the sales floor definitely gives great experience for many other future jobs. its not easy to get fired really. not as many crying babies as one might expect. and pregnant ladies are actually pretty kind. when people do recognize your hard work, it feels pretty good, but thats not often. pos system is pretty simple. scheduling is pretty good.

Cons

sales pressure for cashiers is not cool. cashiering can make one feel robotic and while it may look good on applications to cashier for a couple years, it does a lot more for your character to sell things on the sales floor. some employees can be rude and immature at times. inconsistent policies and procedures. not all employees are on the same page about how things work. i have a bad feeling that my last pay "raise" was based on a personal bias of one supervisor towards me which had no reasonable explanation to it. its not that easy to be recognized. nobody seems to trust each other. theres no drug tests. after my long time working very hard i feel like if im not recognized as the next supervisor of my department then im basically wasting my time. when the store is busy, the lack of enough main cashiers calls for sales floor workers to get on registers and lose time that could be used on more important tasks. oh, and managers definitely have favorites. too much complaining from everyone about everything. the complaining has definitely rubbed off on me as well

Advice to ManagementAdvice

pay closer attention to all employees. show more respect. an old assistant manager of mine was basically an expert of the whole store, all managers should be that way. managers should basically know more than anyone when it comes to certain procedures, product knowledge, and just how to do everything. could be a little more open minded. store seems too divided by departments. we need more to make our small group of employees feel like an awesome team. more employees and more business to make use of new employees. if theres any way to suggest to corporate better marketing strategies to improve sales that would be great. out store seems like the minimum of a "busy store".

Recommends
Neutral Outlook
No opinion of CEO

1215 Other Employee Reviews for Toys ''R'' Us (View Most Recent)

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  1.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Toys ''R'' Us part-time (more than an year)

    Pros

    no pros I can think of

    Cons

    disrespectful management, no oportunity for growth

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Toys R Us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Media, PA
    Former Employee - Assistant Manager in Media, PA

    I worked at Toys ''R'' Us full-time (more than 3 years)

    Pros

    Very friendly employees and a strong satisfaction when helping customers.

    Cons

    The do not put employees in a position to succeed the budget goals with inefficient resources and expect the stronger employees to compensate for bad planning. It is a formula that leads to unsatisfied overworked employees and little bandwidth to make adjustments should any complications arise. All in all it is a poorly run company.

    Advice to ManagementAdvice

    As a store manager I would say that you need to provide more realistic resources for stores and not expect a manager to have satisfied customers without budgeting for sufficient employee resources for both projects and service.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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