There are newer employer reviews for Toys ''R'' Us

Helpful (1)

Sales Associate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate
Current Employee - Sales Associate

I have been working at Toys ''R'' Us part-time (more than 3 years)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

This is a great job to start learning the In's and Out's of retail, customer service, and so on
Flexible schedule
Other employees are helpful and willing to provide information if you are unsure

Cons

Required to work Black Friday and heavy hours during Christmas

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  1. Helpful (3)

    The Long Haul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in San Antonio, TX
    Current Employee - Sales Associate in San Antonio, TX

    I have been working at Toys ''R'' Us part-time (more than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly people, Nice atmosphere, easy, help generally given.

    Cons

    Unreasonable time frame to do projects (example: a 60 minute project is given 5 minutes to complete)

    Advice to Management

    Give enough time to the person asking for it. If the person is a goof off then no, I understand that, but most of the time the veterans who know what they are doing are usually brushed off. I do not know if The highest levels give the proper time and the District Manager gives less hours in order to get a bigger bonus. That is an easy fix..No bonus' all around. There is not enough time in the day to do everything this is true, but my big suggestion is to think about this. If you force stores to cut hours and the floor people go home leaving the floor open for shrink you are not helping your business. It seems you put less people on the floor to save money, but at the same time Shrink goes up, way up. Lat year my store had an ungodly amount of shrink, but it all could have been avoided by a second person on RGD and proper people in the correct zones. Plus the aisles will look better and have the opportunity to sell more merchandise having it correctly merchandised. Also you need more Department Supervisors to help with the load. It will help and I guarantee more money for the business.

  2. Enjoyable Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Rockaway, NJ
    Current Employee - Sales Associate in Rockaway, NJ

    I have been working at Toys ''R'' Us part-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Always accept me whenever I come back to work during the summer and christmas season. Flexible hours, friendly relationships with managers and coworkers

    Cons

    Somewhat disorganized, certain details like promotional deals and other info doesnt get explained to sales associates.

    Advice to Management

    Keep an open relationship between managers and sales associates, dont just give orders, but explain processes and take a more active role in teaching coworkers

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