Toys ''R'' Us – “Fun enjoyable low stress job for full time college students”

Pros

- Very fun environment
-Learn about the newest trends
-Help customers find the right toy that meets their needs
-Meeting customers from around the world that shop at Toys R US
-Seeing the smiling faces of little kids getting a toy

Cons

-Forced to sell. Management is very focused on meeting metrics numbers
- Customers can be inpatient
- Children crying and screaming

Advice to Senior Management

Cashiers should not have to sell every metric. They should sell based on their comparative advantage. That way stores would better meet their metrics goal.