Toys ''R'' Us

  www.toysrusinc.com
  www.toysrusinc.com
There are newer employer reviews for Toys ''R'' Us

2 people found this helpful  

A lost company that's trying to find its way again...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Store Manager
Current Employee - Store Manager

I have been working at Toys ''R'' Us full-time (more than 10 years)

Pros

If you love interacting with customers then this would be a place for you. Customer engagement is one of the company's highest priorities, but they also grade you on it through customer surveys. Their new vision is clear and to the point: Easy, Expert, & Fair. My hope is that they continue with the progress they're making but be mindful of how they get it there and not add more workload and cut payroll.

Cons

As a Store Manager in a low volume store, the workload remains the same as if you were in a high volume store but with less people....the challenge....having the right people in the right place and all of them high performing. If they are not high performing, highly engaged team members, it WILL make your job in a low volume store a thousand times harder and more difficult, as it would probably anywhere. But when you take over your own store you never really know what your getting into until you get in there. If your willing and driven to overcome large obstacles in a fast paced environment, while facing rapid change and holding team members accountable...then this could be the place for you.

Advice to ManagementAdvice

Ensure that your stores are staffed properly and a succession plan is in place. Ensure they are being given the payroll they need to run their stores efficiently and give realistic payroll for completing large projects that are out of the daily grind.

Recommends
Neutral Outlook
No opinion of CEO

1215 Other Employee Reviews for Toys ''R'' Us (View Most Recent)

Sort: Rating Date
  1.  

    A great place to work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Owings Mills, MD
    Former Employee - Sales Associate in Owings Mills, MD

    I worked at Toys ''R'' Us part-time (less than an year)

    Pros

    Nice co-worker, good pay, helpful bosses

    Cons

    cleaning up the store at the end of the day

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    First Job Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Back of the House Team Member in Tacoma, WA
    Current Employee - Back of the House Team Member in Tacoma, WA

    I have been working at Toys ''R'' Us part-time (more than an year)

    Pros

    coworkers, flexible hours, opportunity to be trained in multiple areas.

    Cons

    low pay, long hours during holiday season few hours the rest of the year

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Toys ''R'' Us

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