There are newer employer reviews for Toys ''R'' Us

Supportive Team Environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Service Associate in Boston, MA
Former Employee - Customer Service Associate in Boston, MA

I worked at Toys ''R'' Us

Recommends
No opinion of CEO
Recommends
No opinion of CEO

Pros

Good onboarding, supportive of family issues. Your work is centered around kids and play. Management responsive to staff

Cons

Working with the public,especially around holidays. Long hours for retail, if someone fails to show for a shift, your break might be delayed or you may have to work late.

Advice to Management

doing a great job!

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  1. Helpful (1)

    This is the bottom of the barrel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate in Dawsonville, GA
    Former Employee - Sales Associate in Dawsonville, GA

    I worked at Toys ''R'' Us

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Easy hiring process, affable co workers. Fun products

    Cons

    Too much emphasis on toys r us rewards and credit card goals that NO ONE wants to buy; forced to offer batteries even for non electric toys AND the batteries are famously and grossly over priced. Lees than 11 hours most week, spread over three days?!?

    Advice to Management

    Get a better awareness that at 8 dollars an hour, its not worth even keeping a job like that with the costs of gas, etc.

  2. Helpful (1)

    El Cheapo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Cashier in Boston, MA
    Current Employee - Cashier in Boston, MA

    I have been working at Toys ''R'' Us

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    A few nice associates that are helpful

    Cons

    Discount is terrible. What is 10% off of a toy for $40 when Target, and Walmart carry the same item for $25?
    Not consistant in providing information to associates. If a special sale is going on, you shouldn't just provide that to a few associates in the morning meeting, but have a second and third shift meeting to keep everyone on the same page. Of provide and fyi sheet at the start of each shift.

    Advice to Management

    Increase the employee discount since the prices are so high. Keep the money in the store, stop sending it to your competitors.

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