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Helpful (9)

Not ready for the real world

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Austin, TX
Former Employee - Anonymous Employee in Austin, TX

I worked at Tradelogic full-time (Less than a year)

Doesn't Recommend
Negative Outlook
Doesn't Recommend
Negative Outlook

Pros

-Operations run smoothly without management being directly involved -Headquarters in beautiful Austin, TX -Job security?

Cons

-Executive decisions without regard for concensus -Poor communication -Missing pay checks -Hostile work environment -Micro management -Relying on past success to estimate future success in uncharted waters -Nepotism -Poorly documented or undocumented operations -Lack of authority regarding prioritization -Workplace performance issues are handled in an informal or unprofessional manner (verbally with no supporting evidence, in passing, water-cooler talk, etc)

Advice to Management

-Listen to your employees; you pay them for their time, not to run on a script -Stop hovering over the shoulders of your employees; if you can't trust them to work, why hire them at all? -Actually read your email; self-explanatory -Stop communicating everything via telephone regarding issues; it is impossible to keep everyone on the same page and there is no record, or maybe you don't want to keep a record -Use the issue tracking system that is in place; want to know what people are working on? Use your available tools

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  1. Could be successful if given the tools or freedom

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Austin, TX
    Former Employee - General Manager in Austin, TX

    I worked at Tradelogic full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - I liked the people that I worked with, both upper management as well as employees. - Nice view of the lake. -The area manager Kirstin is an outstanding guy, who was a pleasure to work with.

    Cons

    I will start by saying everyone, including the owners have strong moral values. They are good people. That being said, the owners are overwhelmed with the multiple businesses and projects that they have going. The owner decided he wanted to be the Director of Operations. He is trying to run the daily operations of 8 restaurants and 3 other businesses at the same time. He would never listen to the general manager who was there every day. No matter what great suggestions were brought to him that could possibly take the restaurant to another level, the answer was always, "No. In my 12 years I have found that won't work." The General Manager title seemed a little far fetched, when no one in that position was ever allowed to make decisions for the restaurant. Permission had to be granted to buy ink for the office computer or air fresheners for the bathroom. My biggest complaint with the entire experience is TBS (tradelogic business solutions). This is one of the owner's companies and it is a software development company. They absolutely refuse to use any other software that could improve or make running a restaurant easier or more efficient. Their software for schedule making looks like something from 1992. To schedule that restaurant from scratch (75 employee) it would take about 45 minutes on hotschedules. Using their software it would take 4-6 hours, depending on how many times it crashed. There were constant glitches that would take weeks to get fixed. If someone wanted to swap a shift or request it off everything had to be done by paper. It was a constant struggle to use that software. It would be like trying to get on the internet and do research with a dial up modem. It caused me to spend countless hours buried in a computer instead of being on the floor trying to run a restaurant. With 8 restaurants and 2 guys doing maintenance it is like pulling teeth to get anything fixed. There are serious structural and other issues that have been sitting as a maintenance ticket since early 2013. I would adequately have our restaurant staffed and we would have an adequate amount of product. 3 times a week we would get a call from another restaurant begging for product or asking for us to send our employees over because they were so short staffed. You scratch my back I'll scratch yours is a great concept until it is please staff my restaurant every week. It was out of control. Salary. When I was asked to be the general manager I was told about this great bonus structure that would make up for the salary being less than deserved. After 5 months I never received any information about it nor a cent. Same with my health insurance. I asked over and over again for information so I could get enrolled. Never received it. If you decide to work for this company be prepared to just say yes sir and have no opinion of your own. Also get EVERYTHING IN WRITING when it comes to salary. The previous 2 or 3 GM's and KM's left after about 3 months as well. The turnover is crazy. It is a constant cycle.

    Advice to Management

    Don't hire someone as a General Manager of a restaurant and then micromanage them. Listen to what they have to say. As crazy as it sounds they might have a different perspective that could be beneficial, you know since they are in the building 55-60 hours a week. STOP BUYING FAILING RESTAURANTS AND FOCUS ON THE FEW GOOD ONES YOU HAVE.


  2. Helpful (2)

    I still have nightmares

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Austin, TX
    Former Employee - Server in Austin, TX

    I worked at Tradelogic full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Its easy to make friends when you all have something in common... that something? Everyone hates working there and hates the owners.

    Cons

    Everything. Management does what they can but the owners breathe down their backs and make sure they have no say in anything. It's disgusting. I was hired on as "part time" but that only meant that i was working roughly 4 days a week. In those 4 days a week I would work anywhere from 45-60 hours. Steadily. They call them "mid" shifts... you get there an hour after the openers and you stay 9 hours longer than openers. I'm talking 13/14/15 hour shifts. IT'S UNREAL. I've never worked in a restaurant that makes their employees feel so undervalued, under-compensated, under appreciated, worthless, and incompetant... especially because we run the restaurant. This company has gone through like 8 GMs in the short time its been open. It has an entire new floor staff every month. The turnover rate is incredible. They don't care about the customer or the employee, only their money so they can keep buying failing businesses and neglecting those, too. Absolutely disgusting.

    Advice to Management

    Find a new job before this place goes out of business.


There are newer employer reviews for Tradelogic
There are newer employer reviews for Tradelogic

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