There are newer employer reviews for Trader Joe's

6 people found this helpful  

A Great Place to Work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Mate in Sacramento, CA
Current Employee - Mate in Sacramento, CA

I have been working at Trader Joe's full-time (more than 10 years)

Pros

The position of 'Mate' is the Trader Joe's equivalent of 'Assistant Manager'. Trader Joe's has opportunity for unlimited advancement, if you can prove yourself to the right people at the right time. Competitive salary and (albeit small) annual bonuses. GREAT benefits, including an employer-paid retirement and easy acquirement of time-off. Plenty of job stability.

Cons

Working a rotating shift is usually required, meaning 1-2 closing shifts, 1 midday shift, and 2 opening shifts per week. The shifts for this position are 10 hours/day, and often you stay late. The raises are one per year, and they are almost laughable, at least in the beginning. For the amount of work that this job requires, the raises and compensation should be higher.

Advice to ManagementAdvice

Mates need to be compensated for how much work they put in. With the restructuring that happened last year, Merchants (even the ones who were demoted from their previous positions) are still receiving the same pay, raises, and benefits that they were receiving before, while the newer Mates are not. Hopefully this issue will sort itself out over the next few years as the company gets more comfortable with the new system.

Recommends
Neutral Outlook
Approves of CEO

663 Other Employee Reviews for Trader Joe's (View Most Recent)

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  1.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in New York, NY
    Current Employee - Crew Member in New York, NY

    I have been working at Trader Joe's part-time (less than an year)

    Pros

    Good pay, great discounts. I really enjoy it here.

    Cons

    Long hours, busy but not too terrible.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Fun, energetic and always something different at Trader Joe's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in New York, NY
    Current Employee - Crew Member in New York, NY

    I have been working at Trader Joe's full-time (more than an year)

    Pros

    Great pay and amazing benefits for working at a supermarket. You need to maintain 20 hrs/week to keep them, so even if this is a part-time/second job, you can get dental, vision, medical and prescription quite affordably. Eligible for two raises per year (every 6 months)

    If you enjoy talking with people and have a fun, energetic, customer service oriented personailty, you'll be a great fit here. Despite dealing with some customers who are not the best, most of well educated, know and udnerstand product and aspects of the store and are not like shoppers in your normal grocery store.

    Always doing something different: there are no departments so you get to do a little of everything. Working to floor and putting up product, running a cash register, collecting shopping carts and baskets, etc. You're not stuck doing the same thing for a 6 or 8 hour shift every day.

    Don't need to have food knowledge, but helpful to know about the store and products. Always opportunities to try ned things and learn about the products.

    Cons

    There is lack of structure to the company on a store level. Generally when hired, you are just thrown at tasks and not always throughly trained. There is no training program outside of reading the handbook and some paperwork and watching a couple of quick safety videos. Can become quite stressfull the first couple weeks to months.

    The "managers" are called merchants and mates and can be people who are immature, inexperinced, younger than you and overly bossy/act as if they own the place, even when the company stresses "No Beauracracy."

    In any store, there can be a lot of additional rules added in that are not company standards that make things awkward or difficult and quite frustrating.

    Reviews, though 2x/year can become vague and only give moderate feedback, with the review being broken down into sections where either a crew member "Met Satisfaction" or "Did Not Meet Satisfaction", therefore leaving you without a gray area in which many people fall for certain sections.

    Advice to ManagementAdvice

    Create a better training structure that can be used company wide for new hires.

    Don't hire people just based on their personality. It is easy for someone to put on an act in the preliminaey interview and turn into someone else once hired. People need to be friendly and communicative with customers.

    Create a better path for growth within the company with potential timeline or stages/goals to achieve. There are some people who want to move up and some that are moved up due to favoritism/having connections and there is no understandable path to be promoted.

    Recommends
    Positive Outlook
    Approves of CEO
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