There are newer employer reviews for Trader Joe's
There are newer employer reviews for Trader Joe's

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Helpful (13)

Some stores need to get back in line with the "Big Picture"

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Mate (Assistant Manager)
Current Employee - Mate (Assistant Manager)
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at Trader Joe's full-time (More than 3 years)

Pros

Overall, a pretty great company. Awesome Medical/Dental/Vision/Retirement benefits, including chiropractic/physical therapy and mental health benefits, really terrific core values and culture (see note in Cons below). There are differences between working as a part-time Crew Member and working as a manager of course, but at all levels the compensation is pretty good for what you do. Excellent raise structure for part-time employees. A 10% discount on your shopping and lots of free coffee/snacks while you work is pretty nice, too.

Cons

As a crew member -- As with any hourly job, you are given hours based on your availability and the store's needs. If you have open availability, and a busy store, working close to 40 hours a week and making a living is no problem. If you have limited availability, or your store has off/on busy seasons, the income may not be as steady or reliable. Also, the work can be very physical, and the high service expectations of our customers can be exhausting. As a manager -- Pretty much totally exhausting all the time. 10+ hour days on a rotating schedule or not, each store is different. Working both closing shifts (until or after midnight) and opening shifts (starting at 4 or 5am) in the same week is normal practice. You are given a LOT of responsibilities, but the responsibilities themselves are not the problem. it's more so that you are expected to fulfill them regardless of the normal rhythm of the store and the 100 other tasks you need to accomplish in a given shift. The better managers will delegate most of those tasks out, but often, there is no opportunity due to tight staffing and increasingly tighter hourly production/payroll goals. A lot of this is dependent on your Captain (Store Manager). There are some opportunities for movement/transfer if you are really at odds with your Captain, but not many, and for any move you need your Captain's approval. Great Captains fight to develop other great Captains -- they encourage forward/out-of-the-box thinking and reward performance. Less stellar Captains will want you to do everything their ways, and might ignore or even reprimand ideas/practices that are different. It can be hard to keep your head up and stay positive in that kind of environment, and even harder to be convincingly excited and happy to be at work everyday, which of course is the expectation.

Advice to Management

The company has really awesome and rewarding ideals and store culture, but even if a store's Crew and Management are all on board, the Captain can prevent some of these ideals from being the store's reality. Remember to practice what the company preaches, at all levels. As for upper-upper management (Regionals and Office Team), please keep trying for consistency across the stores, which means keeping the same kind of eyes on the store Captains as the Captains keep on the Crew and Mates/Merchants and holding them accountable to the same standards/policies when something isn't in line with the company's vision.

Other Employee Reviews for Trader Joe's

  1. Helpful (9)

    Cool until the bull-spit and politics get in your way of moving up.

    Former Employee - Part Time Crew Member in New York, NY
    Former Employee - Part Time Crew Member in New York, NY

    I worked at Trader Joe's part-time (More than a year)

    Pros

    Your not a slave to a register for 8 hours which is cool and they start off at a higher wage than most grocers.

    Cons

    The favoritism is ridiculous, they would hire someone off the street for a position you want then make you train them. Its like high school


  2. Helpful (11)

    So much potential, only to find the management relies on a popularity contest rather than hard work for upward mobility.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member
    Current Employee - Crew Member
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Trader Joe's part-time (More than a year)

    Pros

    The benefits are some of the best I've seen. The product is reliable, and they give back to the community.

    Cons

    Instead of reviews that are based on hard work and customer satisfaction, they've been turned into a popularity/personality based system. There is also a serious double standard between the attitude and work ethic expected of the crew and that of the management. The shifts and daily duty logs have also fallen victim to the whims of the scheduling mate.

    Advice to Management

    The review system is purely subjective. The managers require pleasant attitudes and a perpetual smile from all crew but are not held to the same standard. The new "double bubble" review/raise system in which the recipients are announced publicly only incites bitterness among co-workers.


There are newer employer reviews for Trader Joe's
There are newer employer reviews for Trader Joe's

See Most Recent

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