There are newer employer reviews for TransCore
There are newer employer reviews for TransCore

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Good company, great people, good work environment.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Software Engineer in Beaverton, OR
Former Employee - Software Engineer in Beaverton, OR

I worked at TransCore full-time (More than 5 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

The people are top notch, skilled developers. The work environment is excellent. They are an agile shop and take agile development seriously.

Cons

Corporate politics and programmers with an ego can get in the way. If the business has a downturn, they will cut people without notice.

Advice to Management

Invest in your people, they are the lifeblood of the company. Don't treat them with the same cavalier attitude as you would a piece of furniture.

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  1. Helpful (1)

    There is more freedom in High School

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Harrisburg, PA
    Former Employee - Customer Service Representative in Harrisburg, PA

    I worked at TransCore full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Hours
    Better than being unemployed

    Cons

    Where do I start......First this company's EZ Pass department has been contracted out by the State of Pennsylvania. Transcore has then contracted out their staffing for their customer service call centers to 2 staffing companies. Although the job is 40 hours, the pay starts out at $10 an hour which is on the low end of what a good customer service agent should make. In fact, the management doesn't care or reward good people who provide excellent customer service, they would rather praise representatives who are mean and rude to the public because they feel the more calls that are taken is more important than helping someone who may have a question or a problem.

    Unfortunately the State of PA has turned a blind eye to Transcore and would rather that people who travel the PA Turnpike be made to feel as if they have committed a capital crime if they miss a toll or have a question about EZ Pass because they plain may not know or are visitors from out of state.

    Advice to Management

    Treat employees as adults and treat the public as you would want to be treated if you had the same problem.


  2. Dedicating your work to ensure the company's success doesn't insure your useful employment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Material Control Manager in San Diego, CA
    Former Employee - Material Control Manager in San Diego, CA

    I worked at TransCore full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Small company feel
    - Largest company of its competitors
    - Good talent in all departments
    - Dedicated staff

    Cons

    - Communication with fellow employees throughout the US
    - Became a key support for many project proposals
    - The work was challenging but fun to complete

    Advice to Management

    - Share important information with employees sooner
    - Visit each facility more often
    - Say "Thank you!" more often


There are newer employer reviews for TransCore
There are newer employer reviews for TransCore

See Most Recent

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