TransUnion

www.transunion.com
There are newer employer reviews for TransUnion

3 people found this helpful  

Run away. Run very far and don't look back!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Systems Consultant in Chicago, IL
Former Employee - Systems Consultant in Chicago, IL

I worked at TransUnion full-time (more than 3 years)

Pros

Pay and benefits are good. Location to train (Union Station) is good. Access to amenities in the area is good - on-site workout facilities, and lots of restaurants of varying styles and price points nearby.

Cons

TRUST. Management is not trustworthy. The head of USIS told associates in a company meeting last year that their reward for keeping the company strong through the downturn was that there would be growth and opportunities within the company. Every quarter staff are told in company meetings how TU's success is due to them. They are now off-shoring jobs, and only management are offered bonuses.
TECHNOLOGY. The technology is a mix between old garbage, and new but mediocre garbage. You can easily end up getting consumed learning technologies that have been discontinued.
DIVISION OF LABOR. Jobs are so divided, that you perform only a tiny segment of the overall solution, and there are no opportunities to demonstrate your ability in other areas. If you have a good idea, but no one in the Architecture group likes it, the idea is dead on arrival - it goes nowhere.
SILOS. It was bad when I first got there, but the new CIO and VP of Tech Ops had their reorg last year and made it even worse. The fiefdoms are rampant, and if you don't belong to a particular group, don't expect much assistance from them.
FINANCE. This company is in trouble. The stock price was inflated for a sale last year. Now, I can only expect the new owners are looking at their purchase asking how they are going to make their ROI. The answer? Cut staff, implement less resilient technology, move jobs to India, etc.
BIG BROTHER. Info Security has all the power, but not enough staff to implement their great ideas. So, security tends to be a jumbled mess. More attention is paid to watching what the associates are doing than to protecting the gates from outside threats.
LEADERSHIP. The organization is (not unlike most American business) lead predominantly by managers, not leaders. Don't expect to be challenged to excel, expect to be managed so as not to make waves. Promote mediocrity, and you're fine; advocate pushing the envelop, and you will be sidelined (not necessarily reprimanded, or ostracized, but just pushed off to the side).
CULTURE. This is the big problem at TU. C-levels are planning the big exodus of jobs, and everybody knows it. Associates are told they are valuable, but not treated like it. The result is a lot of throwing each other under the bus, rather than honest attempts at making the environment a better place. There is a dismal cloud hanging over the building, and if you ask anyone what they are hopeful for, it's not a change, but a new job someplace else.

Advice to ManagementAdvice

Absolutely no advice to management at all. You know what the problems are. You received the survey results. You're telling the employees that you are committed to finding out what's wrong with employee perceptions while at the same time, keeping bonuses and the rewards of the sale of the company in your own bank accounts, and sending jobs overseas. One gives advice to people who don't understand what's going on, because they want to make a difference. Management simply doesn't want my advice.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

190 Other Employee Reviews for TransUnion (View Most Recent)

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  1.  

    Great associates!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Analyst in Chicago, IL
    Current Employee - Technical Analyst in Chicago, IL

    I have been working at TransUnion full-time (more than an year)

    Pros

    Fantastic team environment. My coworkers and I think and work well together. There is great synergy.

    Cons

    Lack of management communication. My team and I do great work, but it doesn't always please management because they don't effectively communicate their expectation.

    Advice to ManagementAdvice

    Learn to listen

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great place but more politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Chicago, IL
    Former Employee - Analyst in Chicago, IL

    I worked at TransUnion as an intern (more than an year)

    Pros

    great senior employers who help juniors/just joined

    Cons

    really bad politics AND MANAGERS ARE NOT SO FRIENDLY

    Advice to ManagementAdvice

    encourage and acknowledge " interns"/ jr employees

    Recommends
    Neutral Outlook
    Approves of CEO
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