There are newer employer reviews for Travelers Companies

3 people found this helpful  

Decent Company but Poor on Perceptions

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Travelers Companies full-time

Pros

Travelers is a very conservative and financially stable company. The pay scale is competitive with other carriers.

Cons

Much of the upper and middle management of this company makes so many decisions based on their perceptions of someone. And most of the time their perception is very far from the truth. For example, I had an employee on final warning for job performance and when they decided to open another office, they promoted him to a manager. I have seen this type of behavior over and over. And reverse descrimination is another problem. They will tell you to hire someone because of their nationality or gender, even if you have 3 or 4 other candidates that are better qualified and have more potential. People are selected for leadership programs in this same manner.

Advice to ManagementAdvice

Survey your employees on what is really happening at the field office level and do so without fear of retaliation for expressing their concerns. There are so many inefficiencies in the field that are driven by field and regional management most of which have no idea of what it takes to do the job in the trenches. Do a better job of getting the right people in the seats to do the work. Take a more proactive stance at getting rid of the poor performers. It should not take 2 years to terminate someone that has not been doing their job for the past 5 years just because they are a long-term employee and/or a minority.

Doesn't Recommend
Neutral Outlook
Approves of CEO

681 Other Employee Reviews for Travelers Companies (View Most Recent)

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  1.  

    2VP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies full-time (more than 5 years)

    Pros

    Dynamic. Great people. Very positive culture. People are pretty happy.

    Cons

    Harder to advance unless you have an underwriting, actuarial, finance or Ops background. Very strong male skew in management and leadership positions

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Pleased

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Travelers Companies full-time (more than 8 years)

    Pros

    It is a solid stable company that treats its employees adequately. They train their employees very well and invest a lot into your on-the-job education. There are upward mobiilty opportunities and it is an industry leader.

    Cons

    Micromanagement can be an issue at times. The company thinks that it can't be touched by outside competition, creating a cocky environment. Downsizing of cubicles and office space is an issue

    Recommends
    Positive Outlook
    Approves of CEO
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