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3 people found this helpful  

Decent Company but Poor on Perceptions

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Travelers Companies full-time

Pros

Travelers is a very conservative and financially stable company. The pay scale is competitive with other carriers.

Cons

Much of the upper and middle management of this company makes so many decisions based on their perceptions of someone. And most of the time their perception is very far from the truth. For example, I had an employee on final warning for job performance and when they decided to open another office, they promoted him to a manager. I have seen this type of behavior over and over. And reverse descrimination is another problem. They will tell you to hire someone because of their nationality or gender, even if you have 3 or 4 other candidates that are better qualified and have more potential. People are selected for leadership programs in this same manner.

Advice to ManagementAdvice

Survey your employees on what is really happening at the field office level and do so without fear of retaliation for expressing their concerns. There are so many inefficiencies in the field that are driven by field and regional management most of which have no idea of what it takes to do the job in the trenches. Do a better job of getting the right people in the seats to do the work. Take a more proactive stance at getting rid of the poor performers. It should not take 2 years to terminate someone that has not been doing their job for the past 5 years just because they are a long-term employee and/or a minority.

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for Travelers Companies

  1.  

    Solid company with a good reputation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counsel  in  Hartford, CT
    Current Employee - Counsel in Hartford, CT

    I have been working at Travelers Companies full-time for more than 3 years

    Pros

    The company wants its employees to do the right thing. Good opportunities for professional development. Commitment to diversity.

    Cons

    Difficult to advance because of politics.

    Advice to ManagementAdvice

    Walk the walk. If you want to keep women and minorities, give them the opportunities to advance. Don't just talk about it.

    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great company, good culture, friendly people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Professional  in  Overland Park, KS
    Current Employee - Claims Professional in Overland Park, KS

    I have been working at Travelers Companies full-time for more than 3 years

    Pros

    Pay and benefits stellar. Overall great culture for a large corporation. Management is very excessible and co-workers are helpful and friendly. Top executive at field office is very friendly and knows everyones name over 300 employees in the office.

    Cons

    Expectations for raises and bonuses very hard to meet. Health benefits are a little costly. Could have a better break room cafeteria area.

    Recommends
    Positive Outlook
    Approves of CEO
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