665 Employee Reviews (View Most Recent)

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Account executive

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Travelers Companies

Pros

Well run company that is a leader in the industry. Quality product to sell.

Cons

Slow to advance career. Easy to feel stalled. Small increases in base salary as focus is on pay for performance.

Advice to ManagementAdvice

Work to develop those that have expressed desire to take on leadership roles Before they are already looking elsewhere

Other Reviews for Travelers Companies

  1. 2 people found this helpful  

    Recommended for beginning a Claims career, but you can do better later on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Claims
    Former Employee - Property Claims

    I worked at Travelers Companies full-time for more than 10 years

    Pros

    Good pay for entry level claims staff
    Excellent Claims training program
    You will find some very talented people work at Travelers, appreciate and learn from them
    Ethical Claims handling
    Stable company and upper management that is well thought of in the industry
    typical benefits found in the industry

    Cons

    Outdated Bell Shape Curve approach to performance evaluation statistically reduces raises to good or very good performers
    The performance evaluation raise and bonus determination process is also kept secret
    Micromanagement to the extreme, focus on process following, not results
    Claim file reviews now have over 150 line items to evaluate your claim files
    As in most companies this size, the Peter Principle applies on occasion.

    Advice to ManagementAdvice

    Bell Shape Curve approach and micromanagement will drive away talented, experienced self-starters. I was able to easily find a new job with another carrier, same position, where I am trusted to do my job without frequent oversight and get paid a lot more. Just got a great performance review for 2013 too.

    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelers Companies

    Pros

    good pay, good benefits, fun people to work with

    Cons

    expected higher quality of work even with increased work load

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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