There are newer employer reviews for Travelers Companies
There are newer employer reviews for Travelers Companies

See Most Recent

Changing of the Guard

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Saint Paul, MN
Former Employee - Anonymous Employee in Saint Paul, MN

I worked at Travelers Companies full-time (More than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Stable, well run company; Benefits; Day-to-day challenges; Great place to start career

Cons

Much more process-oriented; Career plateau pretty quickly; Procedures emphasized more than outcome; HR has become the ruling force; Individual initiative not encouraged

Advice to Management

Allow more flexibility and freedom rather than rigid adherence to process; Encourage HR to act more like a partner rather than dictator

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (3)

    Recommended for beginning a Claims career, but you can do better later on.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Claims
    Former Employee - Property Claims

    I worked at Travelers Companies full-time (More than 10 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay for entry level claims staff Excellent Claims training program You will find some very talented people work at Travelers, appreciate and learn from them Ethical Claims handling Stable company and upper management that is well thought of in the industry typical benefits found in the industry

    Cons

    Outdated Bell Shape Curve approach to performance evaluation statistically reduces raises to good or very good performers The performance evaluation raise and bonus determination process is also kept secret Micromanagement to the extreme, focus on process following, not results Claim file reviews now have over 150 line items to evaluate your claim files As in most companies this size, the Peter Principle applies on occasion.

    Advice to Management

    Bell Shape Curve approach and micromanagement will drive away talented, experienced self-starters. I was able to easily find a new job with another carrier, same position, where I am trusted to do my job without frequent oversight and get paid a lot more. Just got a great performance review for 2013 too.


  2. Account executive

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Well run company that is a leader in the industry. Quality product to sell.

    Cons

    Slow to advance career. Easy to feel stalled. Small increases in base salary as focus is on pay for performance.

    Advice to Management

    Work to develop those that have expressed desire to take on leadership roles Before they are already looking elsewhere


There are newer employer reviews for Travelers Companies
There are newer employer reviews for Travelers Companies

See Most Recent

Work at Travelers Companies? Share Your Experiences

Travelers Companies

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.