There are newer employer reviews for Travelers Companies
There are newer employer reviews for Travelers Companies

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Within underwriting divisions, I can say with confidence that Travelers is one of the best companies to work for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - 2vp in Saint Paul, MN
Current Employee - 2vp in Saint Paul, MN

I have been working at Travelers Companies full-time (More than 10 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Industry-leading training program (UPDP)
Many training and development opportunities
Does a great job moving people geographically or between divisions if/when the employee desires
Values the technical aspect of the work, not just financial results (i.e. not just writing new business)
Many formal diversity and volunteerism programs, employee clubs, etc.

Cons

More rules and guidelines than some competitors, but usually for good reason

Advice to Management

Some nepotism is recognized by the general employee population, especially in the HQ location.

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  1. Helpful (7)

    Extremely polar experience - leadership & departments are either great or awful, rarely in between

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Many people, from front-line subject matter experts to senior leaders, are very giving of their time and experience if asked.
    offers a pension plan
    positive changes seem to be under construction; senior leadership inspires confidence in understanding the issues and recognizing necessary changes

    Cons

    good old boys culture - despite recent trend toward diversity networks and language around diversity, middle-aged and older white men still unambiguously run the show. fewer leaders from different backgrounds means fewer available, respected, and experienced mentors for non-white and/or female employees means disadvantages for those employees and less support navigating the entrenched cliques.

    Change is painfully slow. When change happens, sometimes the communication is excellent, at other times it's quite poor.

    Inconsistent support for flex scheduling and remote work, even when situations are similar, based on individual manager personal preference

    Insensitivity surrounds layoffs and firing; lack of respectful, dignified treatment

    arrogant culture - Travelers is better just because it is Travelers and the people who have been at Travelers the longest are the smartest and most capable and everyone else should just be quiet and do what they're told until they've been here 30 years and then maybe they'll have something to add

    While senior leadership inspires confidence in understanding issues, middle management does not inspire confidence in a willingness and ability to execute.

    Advice to Management

    Actions speak louder than words, and actions with substantial results speak a whole lot louder than "throwing the dog a bone." Please, more walking the walk and less talking the talk.

    The culture creates a strong disincentive to be honest about problems. Many middle managers spend more time and effort spinning the story, covering problems in their area, and pointing fingers than just getting the job done right. Front line employees learn from this that the way to promotion is to make peers look bad, creating negative working environments in some departments. Leaders who make a mess are generally able to move to a new role before the you-know-what hits the fan. This dynamic also discourages managers from investing in doing the job well vs checking off a box on the career track checklist and moving on. Since it's obvious it's possible to earn the credentials without being held to measurable standards of accomplishment, why bother doing the hard work?

  2. Helpful (6)

    Lacks true leadership - "Lucky to have a job in this economy" constant message

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Engineer in Hartford, CT
    Current Employee - Information Engineer in Hartford, CT

    I have been working at Travelers Companies full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Compensation decent, pension, 401k Match, Stock Grants, Bonus

    Cons

    I personally observed numerous occasions where "friends" are pulled into the company and placed into positions they are not qualified to hold.
    There is a difference between manager and leader - too many "leaders" focused on insignificant details.
    Lack of big picture leadership.
    Leaders in IT who have never been involved in IT before, unable to understand the technology stack, unable to move the technology stack forward. Ancient technology in many areas of the company.
    TOO much process. They add more and more process - It takes 3 weeks to get one line of code into a system for testing. If you enjoy programming, do not come here. There is a reason they pay multi-million dollar contracts to software vendors. We can't get the work done, leads to apathy and boredom.
    Small to mid size projects last YEARS.
    "You are lucky to have a job" message is constant.

    Advice to Management

    Consider streamlining IT and bringing more onshore. You have created a monster with the offshore work, how can this possibly be more efficient and cost effective?
    A few competent programmers, with less process, could easily do the work of 30 offshore programmers. You wouldn't know this though, would you? Since you have never wrote one line of code.

There are newer employer reviews for Travelers Companies
There are newer employer reviews for Travelers Companies

See Most Recent

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