Travelers Companies

  www.travelers.com
  www.travelers.com
There are newer employer reviews for Travelers Companies

 

Great management team in Coverage Specialist that provide excellent support.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Coverage Specialist in Knoxville, TN
Current Employee - Coverage Specialist in Knoxville, TN

I have been working at Travelers Companies full-time (more than an year)

Pros

Great benefits, PTO and coworkers. Opportunity for advancement.

Cons

Customers are rude, selling to upset people is hard

Advice to ManagementAdvice

Continue to foster a positive environment and take time to develop the talent your employees have.

Recommends
Positive Outlook
Approves of CEO

724 Other Employee Reviews for Travelers Companies (View Most Recent)

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  1.  

    Solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Travelers Companies full-time (more than 3 years)

    Pros

    Very stable fortune 500 company. Competative pay, room for advancement and development. Customer focused.

    Cons

    Company is very top heavy. Not all leadership is qualified to lead staff. Tuition remimbusement is non existent.

    Advice to ManagementAdvice

    Individual contributors should be included when implementing no processes and guidelines. There should be a formal training class for external leaders.

    Recommends
    Neutral Outlook
  2. 5 people found this helpful  

    When will YOU break?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative in Rancho Cordova, CA
    Former Employee - Claims Representative in Rancho Cordova, CA

    I worked at Travelers Companies full-time

    Pros

    Outstanding starting salary as an entry level employee, option of "cross lines" movement to stay challenged after you've exhausted yourself in your current role, the last resort option to go into red alert mode and take state-protected Stress Leave

    Cons

    Sink or Swim environment from the moment you are activated within the claims system, minimal individual assistance from a designated training resource. Performance strictly graded by your ability to call a claimant / worker / insured within a designated time frame; salary increases and bonuses not based on experience, extra specialty work performed, or seniority; requirements to take on additional work not within your job description with little to no recognition or monetary compensation. An absolute GUARANTEE that your work-life balance will be eliminated completely within a year of hire. Workflow developments designed to streamline the claims resolution process are implemented at a level unfamiliar with individual state requirements, and therefore create inefficiency.

    Advice to ManagementAdvice

    Rewarding extra tasks is a MUST in the claims environment. A dedicated training employee would help tremendously with the on boarding process.

    Approves of CEO
There are newer employer reviews for Travelers Companies

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